Welcome to our Soft Skills page!

 Here, we talk about important skills that help you succeed in work and life.

Soft skills are like superpowers—they’re not about technical stuff but about how you work with others, communicate, solve problems, and stay motivated. On this page, we share tips and articles about skills like teamwork, communication, time management, and more.

These skills are useful for everyone, whether you’re a student, a professional, or just looking to improve yourself. We explain everything in simple words, so it’s easy to understand and use these skills in your daily life.

Let’s unlock the power of soft skills together! Explore these tips and articles to improve your abilities and become more successful in whatever you do.

Soft Skills:

Consistent progress in a workplace, such as an organization, requires candidates with particular attributes. These traits of employees decide whether an individual makes professional interactions with his work fellows or not. Generally, these characteristics are known as soft skills. These include work ethics such as the ability to communicate in a well-manner, teamwork, critical thinking, and much more.

However, it’s a myth to choose which of them is well suited for the growth of a business organization. Want to see how these skills work in the development of a person and company? Let’s dive right into the details to see how soft skills prospect a positive change like a business. 

Why are soft skills important?

Before we go any further, let me say that employers always hunt for someone who can create a progressive environment. Also, soft skills are not only crucial in the workplace. They also play a fundamental role in the personality building of an individual in society. A person who thinks in a unique style talks politely shows a helpful attitude to others, and always be on time is liked by everyone. 

Soft Skills List:

There is a long list of soft skills, but some of the salient types are:

    • Communication Skills

    • Leadership

    • Time Management

    • Adaptability

    • Creativity

Let me explain them one by one. 

1. Communication Skills

Building a skill set and position requires effective communication skills. We always stay in need to convey our opinions to others. Therefore, one must be courteous and respectful while making intercommunication. Honestly, your point becomes more influential when you talk confidently with a smile.

Generally, customer-based jobs demand appealing communication skills. Make eye contact and try to be more formal. Active listening skills also fall in this category. Listen to your client carefully and suggest a wise solution according to his need. On the other hand, a good sense of humor also matters. You can have fun with your fellow workers in the workplace. 

2. Leadership

Giving a group of people direction for a particular goal so they may get ready to take some action can be termed leadership. When we talk about leadership, we are not meant to say that it is only bound to a professional workplace. Leadership is all about consultancy or mentorship. Moreover, it’s about bringing motivation to your teammates. 

But that’s not all, a leader must own decision-making ability too. He must be optimistic and confident enough to deliver his perspectives. Above all, a real leader motivates and engages the whole team. 

3. Time-Management

Having good time-management skills in the workplace is such a blessing. It’s an art to meet your work goals in desired time. This is one of the important soft skills that boost your career. You are probably wondering how it is helpful. Let me show you how!

Sometimes, you are overwhelmed with your work and come under pressure. However, why does this happen? This is because you don’t prioritize your time goals. Give precedence to your work and make a schedule to complete the tasks in a sequence. This ability not only makes you able to concentrate on your work but also increases your efficiency. Once you get the secret of time management, you will be unstoppable both in your daily life and workplace.  

4. Adaptability

Changing your personality according to the needs of the situation and environment is often called adaptability. A person who becomes rigid and does not accept the changes cannot make progress. Employers always look for a job applicant who is competent enough to learn new skills with time. Simply, we can say that go with flow attitude is liked by employers. 

In addition, adaptability is a skill to prepare your mind for new challenges. And remember that a flexible person adjusts to all sets of circumstances. Most importantly, an adaptable person always tries to make improvements. 

5. Creativity

If a person thinks in a distinctive style while giving solutions to problems, then he is creative. Well, it’s not about imagination only. Having the sense to view things with a unique outlook comes with its definition. You might have noticed that some people are naturally blessed with innovative minds. However, this skill can be developed as well by practicing productive things. 

Now, here the question arises of how a creative person is helpful to the employer. The cool thing is that a creative person tries to think out of the box when facing a problem. Therefore, he may bring different ways to figure it out rather than sticking to a single solution. 

FINAL WORDS

What it all boils down to is that if you want to own a stronger position in the market, then pay heed to develop the soft skills in your personality. These skills will make you a good fit for high-level opportunities. Besides, they also make you a beloved person in society. The bottom line is that once you have developed them, you will hit the sweet spot!

FAQs

What are some examples of soft skills?

As far as the examples are concerned, there are many. They all play a fundamental role in the growth of individual traits and success. Let’s have a glance at their list:

    • Work ethics

    • Good communication

    • Problem-solving

    • Teamwork

    • Time-management

    • Critical thinking

    • Self-management

    • Willingness to learn

Why do we need soft skills?

The answer is that we always need to interact with the people around us. These skills, such as good communication, teamwork, and problem-solving, decide how well we can behave with them. Moreover, they also predict how fruitful you can be for society. So, these skills are essential to being a productive person. 

How do you improve soft skills?

Well, this is much easier than you think. All you need to do is open your mind to learning new things. Raise your confidence, be more polite to everyone and take care of others. Try to fix a time for each task and organize your whole day’s plans. Accept the new challenges and explore the universe to boost your creativity. 

5 Mistakes to Avoid While You Still Have a Job

Having a job is a great blessing and when you are working somewhere in a stable position, you don’t want to think about bad times. However, the fact remains that there are no guarantees that you might still be employed next month or even the next week. The employment scenario has changed drastically after the economic recession and the number of people without jobs has increased quite a lot lately. While it is true that you cannot do much to avoid getting fired once the boss has made up his mind, there are still many things you can do when you still have a job that can help you later on.

When you have a job, make sure that you are not making any of the common mistakes mentioned below:

Ignoring Self-Improvement:

The most important thing you need to do when you are employed somewhere is to work on self-improvement. Everyone possesses a lot of skills but unless you constantly work on polishing those skills, you will end up being out of touch. Since new technologies are constantly being incorporated at offices, the most important thing is to learn how to use them and make sure that you are using all tools at your disposal to perform effectively and efficiently. This way even if you are fired in the long run, you can get another job much quicker based on your experience and know-how.

You can very easily sharpen and polish your existing set of skills by enrolling in an online course, reading help materials and books, and learning from a colleague or senior.

Not Availing Opportunities:

This mistake also takes its branches in the previous one as a person who does not avail the learning and training opportunities provided by the company is doing himself great harm. Companies often organize training sessions and workshops for their employees that are aimed at honing and sharpening their skills. Most employees consider such exercises tiresome and boring and do not attend these sessions. The fact is that the employees are the ones who can reap maximum benefit from such sessions and work towards the advancement of their professional careers. So whenever your company organizes a workshop, be a part of it and learn all you can to improve your own skills.

Not Saving Money:

You need to start putting money aside while you’re still receiving a steady paycheck. Most people do not feel the urgency to start saving money when they have a job and often waste too much money on useless things.  However, once you are without a job, the money just flows out and there is no steady inflow of cash so you are left in a tight spot. It’s much easier to start saving money when you are employed as you can take a little out of your salary every month and put it in a savings account.  This way even if you are terminated you will have a considerable amount of money saved which can be used while you are looking for a job and will definitely take the pressure off you.

Not Developing Contacts:

One of the most important things you need to realize when you are working in a professional environment is that developing a strong network of people assets is extremely important for your career. People assets are the most significant and important part of your professional life as they can be the most valuable contacts which come in handy when you are having problems at work or in case you get fired and are looking for a new job.

When you are employed somewhere, not only can you make a lot of contacts at work, but you also get in touch with clients and customers.  If you are good with people skills, you’ll be able to make new contacts immediately and even if you are not good at this, you can learn by watching others.

Remember, the wider your network of people is, the easier it is for you to get a job if you are fired or even get better job opportunities when you are still employed.

Not Planning Ahead:

When you are at a stable and secure job, it is understandable that you do not want to think of other options or plan ahead. However, if you do not plan ahead you can face a lot of problems later on as sooner or later everyone has to evaluate where his career path is headed. You need to take a break and consider what you want from your professional career in the next five years. Make a list of all the goals that you need to accomplish in order to get there and then check how many of these goals have been accomplished by you to date.

Next, you can make a list of what changes in your professional path are necessary to reach the goal and start working on achieving them. If you are planning ahead and are prepared for the next five years, even if you are fired at once, you will know what your career path is and what you have to do next to get the job that will help in keeping you on track.

Conclusion:

It goes without saying that being jobless and unemployed is a tough time and anyone can break under the pressure. However, since we are all aware of the fact that the chances of being laid off are increasing for every single person, it is better to be prepared well in advance so that if the circumstance arises, we are able to deal with the situation positively. You need to keep in mind that getting fired is not the end of the world and with patience and a proper approach you can get a new job within no time. Keep in touch with your colleagues from all the post offices and make sure that you send them a message or an email from time to time so that they think of you in case a job opportunity arises.

Addressing Workplace Conflict

Conflict, when people are working together, is a part of ‘doing business’. It can be defined as a sharp
disagreement or opposition of interests or ideas.
Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to
be lowered, an increase in absenteeism, and decreased productivity. It has been estimated that managers
spend at least 25 percent of their time resolving workplace conflicts – causing lowered office
performance.

Sources of Workplace Conflict

There are many sources of workplace conflict.
Some of the most important are:

    • Poor Communication:
      Different communication styles can lead to misunderstandings between employees or between employees and managers. Lack of communication drives conflict ‘underground’.

    • Different Values:
      Any workplace is made up of individuals who see the world differently. Conflict occurs when there is a lack of acceptance and understanding of these differences.

    • Differing Interests:
      Conflict occurs when individual workers ‘fight’ for their personal goals, ignoring organizational goals and organizational well-being.

    • Scarce Resources:
      Too often, employees feel they have to compete for available resources in order to do their job. In a resource-scarce environment, this causes conflicts – despite awareness of how scarce resources may be.

    • Personality Clashes:
      All work environments are made up of differing personalities. Unless colleagues understand and accept each other’s approach to work and problem-solving & conflict will occur.

    • Poor Performance:
      When one or more individuals within a work unit are not performing – not working up to potential – and this is not addressed, conflict is inevitable.

    • Office Romance:
      Office romances can be a cause of workplace conflict. Workplace romances are dangerous because they can lead to conflict within the organization. Public displays of affection can make co-workers uncomfortable and accusations of favoritism may occur, especially if it is a supervisor-subordinate relationship. If the relationship goes awry, one party may seek to exact revenge on the other.

    • A consequence of Workplace Conflict:
      Unresolved conflict in the workplace has been linked to miscommunication resulting from confusion or refusal to cooperate, missed deadlines or delays, increased stress among employees, reduced creative collaboration and team problem-solving, disruption to workflow, decreased customer satisfaction, distrust, split camps, and gossip. The conflict has been noted to be an indicator of the broader concept of workplace harassment. It relates to other factors that might co-occur, such as role conflict, role ambiguity, and workload. It also relates to
      strains such as anxiety, depression, physical symptoms, and low levels of job satisfaction.

    • Addressing Conflict:
      There are a number of ways that can be utilized to address workplace conflict:

    • Avoidance:
      ‘hiding our head in the sand’, hoping the conflict will go away.

    • Collaboration:
      Working together to find a mutually beneficial solution.

    • Compromise:
      Finding the middle ground whereby a ‘little is given and little is gotten’.

    • Competing:
      ‘may the best person win?

    • Accommodation:
      Surrendering our own needs and wishes to please the other person.

    • Mediation:
      Accepting the decision of a mediator who is neutral to both parties Handling and resolving conflicts that arise in the workplace is one of the biggest challenges. Typically there are two responses to conflict: run away (avoidance) or ‘battle it out’. In either case, we often feel
      uncomfortable or dissatisfied with the results because no resolution has been achieved. By learning to constructively resolve conflict, we can turn a potentially destructive situation into an opportunity for creativity and enhanced performance.

 Starting the Job Hunt – Grooming Yourself

The hunt for that “good job” does not start by searching for jobs – although most of us would like to think so. In order to secure a good job you will need to be proactive rather than being reactive. A successful job hunt starts from “self-grooming”. Education; your GPA will only take you that far; because universities and educational institutes no matter how highly rated they are will only be able to educate you that much. Mr. Monis illustrated this by saying that he uses only 5% of the knowledge he picked up at an educational institute, the rest comes from grooming and his observations. Polish your interpersonal skills by expanding and diversifying your peer group; yes, that means interacting with Uncles and Aunties. You may even ask your faculty how professional they think you are; their responses will help you fine-tune and make changes where necessary.

 Preparing Your CV

In the words of Mr. Monis Rahman, “your CV is of utmost importance because it is your ticket into the company”. Almost 80% of the applications are rejected based on the layout of the CV – if it has many spelling mistakes, bad formatting, and simple copy-paste text, chances are it will end up in the bin. You should be creative while making your CV, and have a friend proofread it for you just to make sure there are no grammar or composition mistakes. Usually, for every advertised position a company receives hundreds of responses; it is understandable, most of the time hiring managers just glance at a CV – so make sure yours catches their interest at first glance. It should tickle their fancy, and once they start reading, your CV should incline them to meet you. A good resume answers a key question before it is posed – “why should they hire you?” You will need to highlight the skills, interests,s, and passion you have along the lines of the company’s expectations and of course the job description. For example, if you are applying for the position of a “Financial Manager” you should highlight your passion and interest in number crunching, and financial matters; you should also mention project work from your Financial Management coursework. Tweak your CV into something the managers “expect” to see.

The Best Way To Find Out A Good Job

During his talk in Karachi, Mr. Monis Rahman asked the audience what they thought was the best way to find a good job; some of them said online job portals others said newspapers – one said “talking to people”, that’s it said Mr. Monis and explained further. Ask your friends to recommend some places – this does not mean you are asking them for a “request for employment” or asking them to get you into a company. You are just telling them that you are “ready and available for a job” and are actively seeking one. Those among your friends who are employed will ask you to turn in your CV; once you give them one, they will pass it along to their superiors with the words “Sir, this is my friend and he is good” or “Ma’am, I know someone who will definitely bring value to the company”. What this does is, it brings your CV on top of the pile of hundreds received through advertising – not a “request” but a “recommendation”. The superior will proceed with trust since your CV came through an employee’s testimonial and this will improve your chances for an interview.

 Importance of Internships and Experience

Practical experience is very important because it shows the employer you have a hands-on experience in the field you are being interviewed for. A simple 3-month internship as Mr. Monis says will be the best investment you can ever make to secure a stable career. In response to one of the questions about the difficulty in finding an internship, Mr. Monis Rahman said no one can refuse a free employee with fire in the belly and a spark in the eye. He suggests you be aggressive when it comes to finding out an internship – go to the companies and personally speak with them, bring your passion out and talk to them about the ways you can add value to the company because the only reason a company will be inclined to hire you is the assurance that you will add value to the company.

Reaching Out – Searching For A Job

Ask your friends and your network to let you know about any company they know is hiring. Besides that, online portals also improve your reach three folds. ROZEE.PK is one of the best online portals you can register to for a job hunt. Having over 30,000 employers having both medium and top tier stature, just with submitting your CV to ROZEE.PK, you can reach out to a big chunk of hiring companies. Call up HR Managers and ask them if there are any positions open – Mr. Monis Rahman added that the supply and demand of jobs and willing employees are badly unbalanced due to the economic conditions, there are far more potential employees compared with companies hiring for the new resource so you will need to stand out to secure a job in these times.

 “To Do” Before The Interview

It is of utmost importance to know about the company before you go for your interview, particularly about their way of operations and the weaknesses that they might have. If the company went through tough times in the recent past, you should know about it and have some suggestions of ways you could improve had it been you in the position then. You will need to tailor your profile and CV in a way that incorporates the company’s needs and requirements.

 Attending the Interview

“Once you are called in for an interview, you will need to bring out your best side,” said Mr. Monis, he also said you should present yourself in a way that appeals to the customer. In the case of the company and the interviewee, the company is your customer. “People like those who are similar to people” added Mr. Monis. Your dress should be in accordance with the culture of the company you are going to; if they prefer suits and ties go for it even if you don’t like to wear suits. Do not be stubborn, be flexible. During the interview you will be asked all sorts of questions, some would be simple for you others might pose a challenge; the key here is to convert every answer into your strength. “Be confident and respond to questions with an affirmative voice”, suggested the young CEO.

 Responding to Offers

While responding to offers you need to tread carefully, particularly if it is your first job. You need to give an impression that you are not greedy; but, on the same side, you need to put a price that is neither below nor above. Mr. Monis elaborated on a simple trick to answering technical questions like “how much are you expecting?” You should answer the question flexibly, for instance; “Oh I am flexible sir, but what bracket do you have in mind?” By responding like this, you are getting a bracket the company is willing to pay – you never know the company might be paying more than you are expecting, this is why it is wise to let the company quote you a bracket. Once you have the bracket, just quote something within that bracket. While negotiating offers, Mr. Monis suggests interviewees not be harsh or rude – being firm and confident is something else. At this point, you cannot afford to be arrogant. According to Mr. Monis, one should “lean towards boldness rather than humbleness”.

 Luck and Destiny’s Play in a Job Hunt

Towards the conclusion of the speech Mr. Monis Rahman allowed a Q&A question, during which one of the attendees asked “how will you relate the influence of luck and destiny during a job hunt”. As a response, Mr. Monis said; “Right place and the right time are obviously very important, but it is not in your own hand. All around you, there are numerous examples where people seem to be more lucky than normal – the reason behind that is they make their own luck”. You can make yourself “lucky” and be at the right place at the right time by being aware of the market – what are companies looking for, what issues are they facing and how can you add value to the company? This value addition is what the company desire to hire. You will need to have a good set of skills combined with good knowledge and also you will need to illustrate these throughout your interview process to land a good job which will indeed lead to a growing career.

 What Mr. Monis Rahman said is something that we all know well. In fact, we know it all so well we often put it in the back of our minds and this is why finding good jobs is hard. The wisdom Mr. Monis shared so passionately with aspiring young professionals will indeed help them towards securing a brighter future.

 

Adapting the Right Attitude at Work 

 

Being in a good environment automatically encourages employees to produce good results. Similarly, an unhealthy environment would infuse discontent among people and hence a decreased quality of results. A hefty environment could be created if all the employees honor the work ethics and have the right attitude.  

What are Work Ethics? 

Workplace ethics could be defined as a set of codes that every employee is expected to follow so that a productive and competitive work environment could be created. Ignoring these rules would not only have a negative effect on the individual performance but it would cast an appalling effect on the collective productivity of the team. A person who doesn’t care about the work ethics is generally not in the good book of people around him. 

Work ethics could be thought of as an extension of general moral ethics, the training of which is received from the home. The people who ignore the work ethics might not have an idea that their attitude seems inappropriate to others. Following are some of the principles that you need to follow in order to maintain a good reputation. 

Punctuality 

No matter where you work or what you do, punctuality is an invaluable trait and is needed all the time. Employers appreciate efficiency in each and every bit of work that you do and they certainly cherish an employee who is diligent about deadlines and tries to be punctual. If you are a team leader, than you need to be extra careful about it. If a team leader or the boss arrives late at the office, it would give negative messages to the subordinates and they would not deem coming in late as unprofessional! 

Punctuality does not only apply to coming in at time in the morning. It also highlights the fact that meeting deadlines is equally important especially when you work in a team as your being late can drastically affect the pace and quality of work of the whole team. 

Keep your Personal Life Private 

Have a professional attitude while you are at the office. You might be on social terms with some of your colleagues, but it is highly inappropriate to discuss your private issues at work. Of course you could discuss them during the lunch break or after finishing off the day, but during the work hours…it is a big NO! 

Don’t bring the personal issues to work as they could become a hindrance to your performance. 

Don’t act snoopy 

Mind your own business. This might sound rude but this is actually the attitude that is expected of you in the workplace. As it is highly unprofessional to discuss your private affairs with coworkers, similarly you should never poke around about other people’s lives. 

The same goes with the official issues that are not being discussed with you. You don’t need to speculate and gossip about it. If two coworkers seem to have a secret discussion, you have no need to know what is going on. 

Phone Etiquettes 

Even the most well-groomed people around us seem to be unaware of the phone etiquettes. We would often find an elderly coworker or a brilliant employee making uproarious phone calls. Whenever having a conversation on phone, keep your volume low so that you don’t become a cause of disturbance and pain for the people around you. 

Keep your Smart phones on silent mode as you would not like a conspicuous tune to capture the colleagues’ attention every time your phone rings. 

Do not make unnecessarily long phone calls. Whether it is your family or friends, keep it short and focus on your work instead of having a cutesy conversation with them. 

Be Honest 

Honesty is the most sought after trait at workplace just the way it is in real life. After all, no one likes a manipulative person who could spoof the facts and figures. Honesty is appreciated in each and every domain. If you are unable to meet the preplanned deadlines, you need to be honest and straight forward about it before much damage is done to your team and your reputation. 

Similarly, if you have made a mistake, just admit it and take the responsibility. Your honestly might save your job. 

Practice Courtesy 

Having a courteous and nice attitude towards colleagues helps in the long run as you never know who could offer generous help during an hour of need. Having a nice attitude towards people plays a great part in building a good reputation. You don’t have to be courteous only towards the senior officials but also towards your colleagues, subordinates and juniors. Smile and say ‘Hello’ to the office boys and greet the receptionist as well. Respect is a mutual gesture, if you do not give people respect, do not expect any in return! 

Respect Privacy 

It is bad manners to look at others’ computer screens. It is considered even worse if it is the computer screen of your coworker. Peeping into the cubicles or workspace is unacceptable and regarded as immoral. Similarly, eavesdropping on people’s conversation can make others suspicious of your motives. Don’t look into the files or documents of others. By no means meddle in what does not concern you, whether it is about someone’s private life or an issue at the workplace. Never forget that curiosity killed the cat! Your curiosity could make you look suspicious and you could end up in trouble. 

Say no to Facebook! 

Social Media has become an integral part of our lives and it seems that life has become impossible without it. Most people log into their Facebook and Twitter accounts as soon as they turn on their office PCs. But this certainly is against the workplace ethics. Not only these online activities waste a lot of our precious time at the work place, they also keep us tremendously distracted. You would love to see every notification that pops up without even noticing that these teeny-weeny timeslots practically kill a lot of your valuable time. 

Social media can become appallingly addictive. Say no to this addiction to give a better performance at office! 

Offer help when needed 

Although there is competition in the air but offer help whenever needed and wherever you can. Try to solve issues that might be sabotaging the performance at the workplace. In this way, you can certainly expect help when you are stuck in a hopeless situation. This attitude would help in creating a friendly and healthy environment that encourages people to work in harmony to produce best results. 

Be kind to newcomers 

New people don’t know everything about work and they are in the learning phase. They expect proper guidance and training. Sometimes, just for fun, employees mock them and give them a hard time. Don’t play pranks on them, instead be helpful and courteous. They are going to be your colleagues for you don’t know how long, so don’t spoil the relations at the beginning. Be kind! Who knows, you might need their help someday! 

Follow values and Social Norms 

The traditions, social norms and culture prevalent in a region cast radical effect upon the environment of the workplace. This refers to the dress code, the way we respond to situations and people and the interpersonal communication. We can disagree with the values or orthodox traditions on our end but it would certainly be very rude if we ignore the social norms practiced at the workplace. 

In short, the right attitude in the workplace means 

  • Wisdom and knowledge 
  • Self Control 
  • Justice and Fair Guidance 
  • Transcendence 
  • Kindness 
  • Courage and Integrity 

Workplace ethics are essential to be observed by each and every person in the office. A positive and healthy environment can bring out the best in people. That is why managers keep a hawk eye on the employees and the factors that can affect the general mood of the office. 

The hardcore rules and principles differ from place to place but the general principles of morality remain the same all around the globe. 

 

Build a Successful Working Relationship with Your Boss

When you start at a new job you need to know that your new boss is going to have the most impact on your professional career at that organization than anyone else. Whether you succeed or fail is totally dependent on your new boss as he can help you grow or inhibit your growth by making it impossible for you to work.  Your boss is the one person who is evaluating you from day one by establishing goals and benchmarks for your successful performance; he evaluates your actions and methods of dealing with other key players, and manages and controls all the resources that you need. Getting off on the wrong foot with your new boss can create a lot of difficulties at your new job and often you might find it difficult to continue in the job if your boss does not like you.

The key to maintaining a successful relationship with the boss is to build upon a productive working relationship. This will make it easier for you to perform the tasks that have been assigned to you without having to face problems from your boss.

Dealing With Your New Boss:

Dealing with your new boss can be easy or difficult depending on how you begin your tenure at a company and how apt you are at dealing with the problems at hand. Here are some of the suggestions which can help you in dealing with your new boss effectively on a long term basis.

Discuss Your Mutual Expectations:

You need to be able to clarify your mutual expectations early into the new job. You need to begin working on the expectations of your boss right away. Ask your boss on the very first day what he expects from you and make clear what you expect from the job as well. If you feel like your boss has some unrealistic expectations from you, do not panic. It is better to assess the situation first and then go to the boss with statistics. You can then tell him why his expectation is unrealistic and what can be done to make the situation better. It is better to tell the boss that the deadline is unrealistic and a certain project cannot be completed within the given time beforehand rather than trying to meet the deadline unsuccessfully and then providing explanations as to why you were unable to complete the task.

Get Commitment From the Boss:

Since you are expected to perform well during the entire probation period, you must get all the resources necessary for completing the tasks that have been assigned to you. Do not feel shy or be hesitant to ask for something which is needed to perform the job effectively and the absence of which can delay the project deadline.

Plan for Instant Success:

When you start at a new job, your boss is expecting to see some quick successes and your ability to make the deadlines and finish projects without any delays will be judged based on your performance in the first weeks on the job. Make sure that you find out which of the tasks assigned to you are top priority and work on finishing those within the given time period so that you have some success to show for yourself if your boss evaluates you.

Establish a System:

For dealing effectively with a new boss, the most important thing is to establish a working relationship with the boss, which means that you need to have a proper system for interacting and communicating with him. The most essential step is to figure out how you and your boss will be working together in the future and make sure that the system suits both your and the boss’s requirements.

Keep the Communication Door Open:

If there is miscommunication or rather lack of direct communication between you and the boss, there can be misunderstandings which will inadvertently complicate your relationship. So whenever you have an issue or a problem, rather than discussing it with your co workers and colleagues, it is better to talk to the boss or even send an email and make sure that your are clear on your point of view so that there is no room for misunderstandings.

Think like the Boss:

When you are dealing with a new boss, it is best to imagine yourself in his shoes. If you are used to having people work for you, you can understand what you expect from them which in turn can give you an insight as to what you boss expects from you. Being an understanding and insightful employee will help you in developing a productive working relationship which will reflect positively on your career as well.

What to Avoid When Dealing With the New Boss:

There are some common mistakes we all make from time to time which often create a bad impression on the new boss and are hard to undo. Avoid making some of these common mistakes which can lead to a lot of problems with the boss:

Unwillingness to Learn:

Many people feel that they are totally qualified which is why they got the job and hence are not too keen on learning on the new job. This is one of the biggest mistakes as the learning process on job keeps going on for as long as you are in the industry and thinking that you have learnt all there is to any specific job is a folly that gets you negative attention from the boss.

Trying Too Hard:

Taking up too much work in the initial few days just to impress the boss and create a good impression often has the opposite effect. Taking up too much work will lead to missing important deadlines and making careless mistakes which in turn creates a bad impression on the boss.

Gossiping With the Coworkers:

One of the most important things to avoid when you are at work whether at a new job or an old one is gossiping with your coworkers, about the boss or other coworkers.  A gossip monger is not appreciated by any boss and if you get a reputation for gossiping, your boss and colleagues will stop trusting you and soon enough you will feel alienated at the work place.

10 Signs of Work Related Stress

Work related stress is a very common problem faced by many employees and can eventually lead to a complete burn out. Many employees are even unaware of the fact that they are suffering from job related stress and hence fail to address the issue.

Given below are 10 signs which indicate that you are stressed out at work and need to address the situation in order to avoid a burn out:

Losing Focus:

If you feel that you are having problems in focusing on your work and often get distracted, it is a classic sign of job related stress which can lead to failure in performing the tasks assigned to you.

Forgetting Deadlines:

Forgetting important project completion deadlines and timelines for important meetings is also a sign of being overstressed at work. when you have too much work on your hands, you can forget about the important deadlines and failing to meet the schedule at a regular basis indicates that a person is over worked and stressed out.

Too Many Mistakes:

Everyone makes a mistake every now and then, which is understandable since no one is perfect and making mistakes is just a part of the learning experience. However, continuously making simple mistakes which indicate being careless is not acceptable. If your work was flawless in the past and you have started making too many mistakes lately, it might be a sign of work related stress.

Muscular Pains:

Work related stress not only affects your work but also has physical symptoms, most common is muscular pains. Sometimes muscular pains are due to seasonal changes and too much physical exertion but constant muscular pains without any apparent reason is a sign of job related stress.

Constant Headaches:

Another physical sign of work related stress is having constant headaches which is caused due to long working hours, too much work pressure and often dissatisfaction with your work place, colleagues or the boss. Constant headaches lead to greater problems as a person is not able to complete his tasks on time and the performance level comes down to a huge extent.

Bad Temper:

Being under pressure and stressed at work lead to a bad temperament which might lead to verbal exchange with colleagues in the workplace. Having a bad temper at work is the most obvious sign of being stressed and if it is not addressed on priority basis, a bad temper can lead to your termination in the long run. No one wants to work with an aggressive employee who causes too many distractions at work.

Inability to Handle Workload:

The failure to finish the assignments that are given to you in a given time bracket indicates job related stress which often leads to a complete burn out. If your work load was recently increased by the manager, it might be just an issue of proper time management but failing to accomplish the given tasks that you have being doing in the past means you have work place stress.

Losing Interest in Your Work:

One of the most prominent signs of being stress at your work place is losing interest in the work that you do. When a person loses interest in his job, every assignment seems to be tedious and the performance level goes down considerably. A person who is not interested in his job cannot deliver his best and hence is no longer a valuable employee for the company or the organization.

Too Many Off Days:

Not feeling like going to work everyday, dreading the approaching Monday and taking too many off days means you are losing interest in the job as a result of stress. Taking too many leaves can raise a red flag for the employer who can sense that the person is losing interest in the job and can be used as an excuse for termination.

Feeling Trapped in Your Job:

Many people, when over worked and stressed out, feel that they are trapped in their current job as they see no way forward and have already lost interest in their job related tasks. When a person feels trapped in his current job, not only does his performance level comes down but he also makes some fatal career mistakes such as resigning without finding any other job, accepting the wrong job offers, switching to a totally different career line and regretting it later on.

Last Words:

If you have been experience majority of the stress related symptoms, it is time to take some steps to make sure that your stress level comes down considerably or you might have to suffer from a complete burn out very soon in life. It is not easy to recover from a career burn out and one has to work very hard to eliminate the stress brought on by everyday tasks from job and personal life.

You have a brilliant profile, with outstanding grades on your university mark sheet – yet, still unemployed. What a buzz kill! Let’s face it, unemployment is a nightmare that many of us are living, in these financially challenged times. All that hard work you put in achieving top grades, all the effort you rendered for making a top class thesis – no use since you do not have a job, right? Wrong! It is not the end of the world; unemployment launches us into a particular state of mind which instead of helping us, pushes us even further away from our goals. Like a whirlpool, this state of mind keeps sucking us into a void of oblivious depression and stress. Sooner than you can notice it, your temperament starts to change, and you have a strange urge of tattooing the word “HATE” on your knuckles. You’d be surprised to know, you can change this “state of mind” just like you turn on a light bulb – with a flick of a switch so to say.

Realizing the Obvious – Acknowledging the Circumstances:

So you are unemployed – you have been applying for every suitable position; but you never get to hear from the company you applied to. Understand the fact, just asyou get short of money, sometimes companies do too. Look around, observe the trends; it is not just you going through these tough times. You are not alone in this labyrinth of unemployment. So what’s wrong, is it you? 90% of the times, that inner voice in you will tell you that, it is not you. For in fact, it is a global issue, like a bad weather you do not have much control over it – but; yes, you can control how you survive this bad weather. Make peace with it, and acknowledge it. Once you have done so, you are ready and geared up to face this nightmare toe to toe.

Situational Awareness – Be Aware:

Situational awareness is actually a military term, which means to have an understanding of the situations and circumstances that surround you. The first thing to do when combating the unemployed state of mind is to be aware of all possible opportunities that you may cash in. Get yourself a soft board – the white board you loved to doodle on when you were a student, only smaller. Note every opportunity down and make sure you get the contacts of Managers (preferably HRMs) working in that company. It is very simple; all you do is visit the website and browse the “Contact us” section – or you can call the company up and ask for the HR Manager, once through you can show your interest and be noticed as well. Keep your mind open, and always remember, you may not always get a desirable response. Do not allow yourself to get demotivated- as they say, “keep trucking!”

Distract Yourself:

You cannot stay on that computer for hours at end applying and taking notes of company managers; from time to time distract your mind. We all have activities we love to do, things we look forward to doing when we have some time on our hands – well, now you have time on your hands so go ahead and engage yourself in those activities. Movies, music, walks, hikes, drives, hanging out with friends – whatever helps you get your mind off the unemployment, get on with it and do it. What this does is, it reduces the chances of getting “fixated”; fixation is a psychological term which means an obsession with an entity (may be human, may be something inanimate). This obsession drives you to ruin your health, your temperament, and even your attitude. You have time, enjoy it; once you get a job (which you eventually will), you might not have the opportunity to catch up with your interests – so better do it now.

Stay Positive!

A widely known “law of attraction” suggests; whatever you hold in your mind, you will eventually hold in your hand. Stay positive! There are times when Uncles and Aunties ask you “Son, what are you doing these days?” and when you say, “Nothing, I am looking for a job” they utter a very demotivating “Ohhh…” Ignore it! Instead, answer them with a positive tone, something like “I am engaged in fighting unemployment”. Make sure you maintain a positive outlook towards everything. When you are positive you feel confident, when you feel confident you increase your possibilities of securing and acing an interview.

Time is time, and people are people; you cannot make them all happy all of the time. Make sure you spend your time trying to make those people happy who matter- and for those, it really does not matter if you have a job or not. All that matters to them is you effort, so give it your best shot! The results are not our domain to worry about, so don’t.

Do not quit! Keep your chin up and keep trucking; practice these three tag lines you have herd so many times and you will make it to sandy shores with white sands and clear waters. Remember, unemployment may be a storm in your life; but just like any other storm, “this too shall pass”…

Go get some!

 

Addressing Workplace Conflict

Conflict, when people are working together, is a part of ‘doing business’. It can be defined as a sharp disagreement or opposition of interests or ideas. 

Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance.

Sources of Workplace Conflict

There are many sources of workplace conflict.

Some of the most important are:

1. Poor Communication:

Different communication styles can lead to misunderstandings between employees or between employee and manager. Lack of communication drives conflict ‘underground’.

  1. Different Values:

Any workplace is made up of individuals who see the world differently. Conflict occurs when there is a lack of acceptance and understanding of these differences.

  1. Differing Interests:

Conflict occurs when individual workers ‘fight’ for their personal goals, ignoring organizational goals and organizational well-being.

  1. Scarce Resources:

Too often, employees feel they have to compete for available resources in order to do their job. In a resource scarce environment, this causes conflicts – despite awareness of how scarce resources may be.

  1. Personality Clashes:

All work environments are made up of differing personalities. Unless colleagues understand and accept each others approach to work and problem-solving, conflict will occur.

  1. Poor Performance:

When one or more individuals within a work unit are not performing – not working up to potential – and this is not addressed, conflict is inevitable.

  1. Office Romance

Office romances can be a cause of workplace conflict. Workplace romances are dangerous because they can lead to conflict within the organization. Public displays of affection can make co-workers uncomfortable and accusations of favoritism may occur, especially if it is a supervisor-subordinate relationship. If the relationship goes awry, one party may seek to exact revenge on the other.

Consequence of Workplace Conflict:

Unresolved conflict in the workplace has been linked to miscommunication resulting from confusion or refusal to cooperate, missed deadlines or delays, increased stress among employees, reduced creative collaboration and team problem solving, disruption to work flow, decreased customer satisfaction, distrust, split camps, and gossip.

Conflict has been noted to be an indicator of the broader concept of workplace harassment. It relates to other factors that might co-occur, such as role conflict, role ambiguity, and workload. It also relates to strains such as anxiety, depression, physical symptoms, and low levels of job satisfaction.

Addressing Conflict:

There are a number of ways that can be utilized to address workplace conflict:

  1. Avoidance:

‘hiding our head in the sand’, hoping the conflict will go away.

  1. Collaboration:

Working together to find a mutually beneficial solution.

  1. Compromise:

Finding the middle ground whereby a ‘little is given and little is gotten’.

  1. Competing:

‘may the best person win’.

  1. Accommodation:

Surrendering our own needs and wishes to please the other person.

  1. Mediation:

Accepting the decision of a mediator who is neutral to both parties

Handling and resolving conflicts that arise in the workplace is one of the biggest challenge. Typically there are two responses to conflict: run away (avoidance) or ‘battle it out’. In either case, we often feel uncomfortable or dissatisfied with the results because no resolution has been achieved. By learning to constructively resolve conflict, we can turn a potentially destructive situation into an opportunity for creativity and enhanced performance.



Starting the Job Hunt – Groom Yourself!

The hunt for that “good job” does not start by searching for jobs – although most of us would like to think so. In order to secure a good job you will need to be pro-active rather than being reactive. A successful job hunt starts from “self-grooming”. Education; your GPA will only take you that far; because universities and educational institutes no matter how highly rated they are will only be able to educate you that much. Mr. Monis illustrated this by saying that he uses only 5% of the knowledge he picked up at an educational institute, the rest comes from grooming and his observations. Polish your interpersonal skills by expanding and diversifying your peer group; yes, that means interacting with Uncles and Aunties. You may even ask your faculty how professional do they think you are; their responses will help you fine tune and make changes where necessary.

 Preparing Your CV

In the words of Mr. Monis Rahman, “your CV is of utmost importance because it is your ticket into the company”. Almost 80% of the applications are rejected based on the layout of the CV – if it has many spelling mistakes, bad formatting and simple copy paste text, chances are it will end up in the bin. You should be creative while making your CV, have a friend proof read it for you just to make sure there are no grammar or composition mistakes. Usually, for every advertised position a company receives hundreds of responses; it is understandable, most of the times hiring managers just glance on a CV – so make sure yours catches their interest at first glance. It should tickle their fancy, and once they start reading, your CV should incline them to meet you. A good resume answers a key question before it is posed – “why should they hire you?” You will need to highlight the skills, interest and passion you have along the lines of the company’s expectation and of course the job description. For example, if you are applying for the position of a “Financial Manager” you should highlight your passion and interest in number crunching, financial matters; you should also mention project work from your Financial Management course work. Tweak your CV into something the managers “expect” to see.

The Best Way To Find Out A Good Job

During his talk in Karachi, Mr. Monis Rahman asked the audience what they thought was the best way to find a good job; some of them said online job portals others said newspapers – one said “talking to people”, that’s it said Mr. Monis and explained further. Ask your friends to recommend some places – this does not mean you are asking them for a “request for employment” or asking them to get you in a company. You are just telling them that you are “ready and available for a job” and are actively seeking one. Those among your friends who are employed will ask you to turn in your CV; once you give them one, they will pass it along to their superiors with the words “Sir, this is my friend and he is good” or “Ma’am, I know someone who will definitely bring value to the company”. What this does is, it brings your CV on top of the pile of hundreds received through advertising – not a “request” but a “recommendation”. The superior will proceed with trust, since your CV came through an employee’s testimonial and this will improve your chances for an interview.

 Importance of Internships and Experience

Practical experience is very important because it shows the employer you have a hands-on experience in the field you are being interviewed for. A simple 3 month internship as Mr. Monis says, will be the best investment you can ever make to secure a stable career. In response to one of the questions about difficulty in finding an internship, Mr. Monis Rahman said no one can refuse a free employee with fire in the belly and a spark in the eye. He suggests you be aggressive when it comes to finding out an internship – go to the companies and personally speak with them, bring your passion out and talk to them about the ways you can add value to the company, because the only reason a company will be inclined to hire you is the assurance that you will add value to the company.

Reaching Out – Searching For A Job

Ask your friends and your network to let you know about any company they know is hiring. Besides that, online portals also improve your reach three folds. ROZEE.PK is one of the best online portals you can register to for a job hunt. Having over 30,000 employers having both medium and top tier stature, just with submitting your CV to ROZEE.PK you can reach out to a big chunk of hiring companies. Call up HR Managers and ask them if there are any positions open – Mr. Monis Rahman added that the supply and demand of jobs and willing employees is badly unbalanced due to the economic conditions, there are far more potential employees compared with companies hiring for new resource so you will need to stand out to secure a job in these times.

 “To Do” Before The Interview

It is of utmost importance to know about the company before you go for your interview, particularly about their way of operations and the weaknesses that they might have. If the company went through tough times in the recent past, you should know about it and have some suggestions of way you could improve had it been you were in position then. You will need to tailor your profile and CV in a way that incorporates the company’s needs and requirements.

 Attending the Interview

“Once you are called in for an interview, you will need to bring out your best side” said Mr. Monis, he also said you should present yourself in a way that appeal to the customer. In the case of the company and the interviewee, the company is your customer. “People like who are similar to people” added Mr. Monis. Your dressing should be in accordance with the culture of the company you are going to; if they prefer suits and ties go for it even if you don’t like to wear suits. Do not be stubborn, be flexible. During the interview you will be asked all sorts of questions, some would be simple for you others might pose a challenge; the key here is to convert every answer into your strength. “Be confident and respond to questions with an affirmative voice”, suggested the young CEO.

 Responding to Offers

While responding to offers you need to tread carefully, particularly if it is your first job. You need to give an impression that you are not greedy; but, on the same side you need to put a price which is neither below nor above. Mr. Monis elaborated a simple trick to answer technical questions like “how much are you expecting?” You should answer the question flexibly, for instance; “Oh I am flexible sir, but what bracket do you have in mind?” By responding like this, you are getting a bracket the company is willing to pay – you never know the company might be paying more than you are expecting, this is why it is wise to let the company quote you a bracket. Once you have the bracket, just quote something within that bracket. While negotiating offers, Mr. Monis suggests interviewees not to be harsh or rude – being firm and confident is something else. At this point you cannot afford to be arrogant. According to Mr. Monis, one should “lean towards boldness rather than humbleness”.

 Luck and Destiny’s Play in a Job Hunt

Towards the conclusion of the speech Mr. Monis Rahman allowed a Q&A question, during which one of the attendees asked “how will you relate the influence of luck and destiny during a job hunt”. As a response, Mr. Monis said; “Right place and right time is obviously very important, but it is not in your own hand. All around you, there are numerous examples where people seem to be more lucky than normal – the reason behind that is they make their own luck”. You can make yourself “lucky” and be at the right place at the right time by being aware of the market – what are companies looking for, what issues are they facing and how can you add value to the company? This value addition is what the company desire to hire. You will need to have a good set of skills combined with good knowledge and also you will need to illustrate these throughout your interview process to land a good job which will indeed lead to a growing career.

Being Effective at Work: Essential Traits and Skills

Do you consider yourself to be effective at work?

Although many of us like to think that we’re 100 percent effective, the truth is that most of us have strengths and weaknesses that impact our effectiveness. Many of us could benefit from tweaking at least a few of our skills, in order to become even more effective.

For instance, perhaps you’ve always excelled at time management. But how much time do you put into learning new skills, or staying on top of industry trends?

Or, maybe you’re adept at managing the considerable demands you face day-to-day. But, when things get really hectic, your communication skills start to suffer as stress levels begin to rise.

Being truly effective at work can pay off now and throughout our careers. Effective workers get exciting projects, win important clients, and are well respected by their colleagues and bosses.

But how can you become more effective, and make sure that you don’t miss out on these great opportunities? And what should you focus on?

This is what we’ll be exploring in this article. We’ll look at the skills you can develop in order to become more effective at work, and we’ll review strategies and resources that you can use to increase your effectiveness.

Step 1: Identify Priorities

If someone asked you what your job was truly about, would you have a good answer?

One of the most crucial steps in becoming fully effective is to know your purpose at work. After all, if you don’t know what your job is there to achieve, how can you set appropriate priorities? (If you don’t set priorities, you’ll be forever buried under a mountain of work, unable to tell the difference between what’s important, and what isn’t.)

To identify your job’s true purpose and define what you need to achieve in your current position, perform a job analysis. This will help you uncover your most important objectives, so that you can start prioritizing tasks effectively.

Step 2: Adopt a Good Attitude

Effective workers have a “good attitude.” But what does this really mean?

People with a good attitude take the initiative whenever they can. They willingly help a colleague in need, they pick up the slack when someone is off sick, and they make sure that their work is done to the highest standards. “Good enough” is never quite good enough for them!

A good attitude at work will do more than just earn you respect: setting standards for your work and your behavior means that you’re taking responsibility for yourself. This admirable trait is hard to find in many organizations. But demonstrating ethical decision-making and integrity could open many doors for you in the future.

So, focus on adopting a good attitude at work, and make decisions that intuitively “ring true.” At the very least, you’ll sleep easier at night!

Step 3: Build Essential Skills

Chances are that you have a lot of competing demands on your time. One of the best ways of becoming more effective at work is to learn how to manage your time more efficiently. Other key areas include learning how to manage stress, improving your communication skills, and taking action on career development. All of these can have a major impact on your effectiveness at work.

Let’s look at each skill in greater detail.

Time Management/Productivity

Probably the most crucial thing that you can do to become more effective at work is to learn how to manage your time. Without this skill, your days will feel like a frantic race, with every project, email, and phone call competing for your attention.

Start by looking at your daily schedule. Do you know how you spend your time every day? If not, the answer might surprise you! Use an Activity Log to analyze how much time you’re devoting to your various tasks, like meetings, checking email, and making phone calls. It can be an eye-opening experience to look at this objectively, especially if you discover that you’re spending lots of time on tasks that don’t help you meet your objectives.

Once you know how much time you’re devoting to different tasks, you need to learn how to prioritize them. If you know which jobs are important, and which can be rescheduled or delegated, you’ll be able to focus on the work that brings the most value. To keep track of it all, use an organizing tool like a To-Do List or (better still) an Action Program, to make sure you don’t forget vital tasks and commitments.

Being effective at work means you use time to your advantage. Schedule your highest value work for the times of day when you’re feeling the most energetic. This increases the likelihood that you’ll resist distractions and enter a state of flow when working. Our article, Is This a Morning Task?, helps you identify your peak energy time, so that you can schedule work accordingly; and our Are you a Procrastinator? self-test will help you deal with a serious, effectiveness-killing habit.

Goal setting is another important element in working productively. Once you’ve done a Job Analysis (see step 1), you should have a clear sense of what your role is all about. Use this information to set short and long-term goals. The advantage of doing this is that your goals act as a roadmap – after all, you’ll never get anywhere if you don’t know where you’re going!

Good organization is also important for working effectively and productively. If you’re disorganized, you can waste a huge amount of time just looking for lost items. So learn how to file properly, and find out how to create an effective schedule.




Communication Skills

Think about just how often we communicate every day. We make phone calls, attend meetings, write email, give presentations, talk to customers, and so on. We can seem to spend all day communicating with the people around us. This is why good communication skills are essential, especially when your goal is to work more effectively.

Start by developing your active listening skills. This means that you’re making a concerted effort to really hear and understand what other people are saying to you.

Don’t let yourself become distracted by what’s going on around you, and don’t plan out what you’re going to say next, while the other person is talking. Instead, just listen to what they’re saying. You may well be surprised at how much miscommunication can be avoided simply by listening actively.

Next, look at your writing skills. How well do you communicate in writing? Start with your emails. Most of us write dozens of emails every day. But there are many techniques that we can use to make sure we write effective emails – ones that actually get read!

For instance, always keep to one main topic when writing an email. Putting several important topics in one message will make it difficult for your colleague to prioritize and sort the information. If you do need to bring up several different points, then number them sequentially, or split them into separate messages, with relevant subject headings.

Of course, we do a lot more writing than just email. We write through IM, we write reports, and we create presentations. You’ll be more effective in your role if you learn how to communicate better across all these media, and your boss and colleagues are bound to appreciate your skills, since they’ll be the main beneficiaries!

Stress

A little bit of pressure can be a good thing. But when pressure exceeds your ability to cope with it effectively, your productivity goes down, and your mood suffers. You also lose your ability to make solid, rational decisions; and excessive stress can cause health problems, both in the short and long term.

No matter what you do, you’ll likely experience stress numerous times throughout your career, perhaps even on a regular basis. This is why learning how to manage stress is a key factor in becoming more effective at work.

Try to get a good night’s sleep every night, and do your best to avoid taking work home with you. It’s also important to relax when you get home in the evening.

If you’re not sure what triggers your stress, keep a stress diary for a week or two. This helps you to identify the events that cause you stress, and understand the degree to which you experience it. When you’re feeling calm, you can then analyze these triggers and come up with effective strategies for managing them.

Career Development/Learning

No matter what your field is, it’s important that you keep learning and developing your skills. To begin with, carry out a Personal SWOT Analysis to identify the areas that you need to work on.

In addition to the technical skills required to do your job, you also need to focus on soft skills. These include areas such as leadership skills, problem solving techniques, emotional intelligence skills, and creative thinking. Anything you can do to enhance these skills will pay off in the workplace.

Also consider if there are any qualifications that you don’t have that a reasonable person would consider appropriate for your field. If so, could this be holding you back from an advancement or promotion? For instance, would it be useful to have a particular degree or other certification if you want to apply for a management position? Are you lacking any specific skills?

In some roles, keeping up-to-date with developments in your industry helps you stay relevant. It will help you do your job better, especially as you climb the ranks.

 

Basic IT Skills 

Use Digital Resources

Social Media USE

 

Key Points

When we’re truly effective at work, we manage our time well, we communicate clearly, and we have a good attitude.

Effective workers are often the most respected and the most productive in their workplaces, and they’re often the first to be considered for a promotion. So it’s definitely worth the effort to enhance your skills here!

Start by doing a job analysis to discover what your role is really about. Next, learn how to manage your time better, communicate more effectively, and control any stress.

Also, make sure that you devote time towards further learning and career development. You never know how or when those new skills will pay off!

 

 

Boosting Your Creativity Ability

 

In his well-respected book, “Creativity,” Mihaly Csikszentmihalyi says that an effective creative process usually consists of five steps. These are:

  1. Preparation – becoming immersed in problems and issues that are interesting and that arouse curiosity. 
  2. Incubation – allowing ideas to turn around in your mind without thinking about them consciously. 
  3. Insight – experiencing the moment when the problem makes sense, and you understand the fundamental issue. 
  4. Evaluation – taking time to make sure that the insight provides sufficient value to outweigh the various costs involved in implementation. 
  5. Elaboration – creating a plan to implement the solution, and following through. 

We’ve mapped these five steps onto the process below. This provides a clear and practical way for you to think about creativity, and to use it in your everyday life at work.

  1. Finding Problems (Preparation)

(Questions 6, 9, 11, 14, 15)

Your score is 12 out of 25   

Creative people don’t sit and allow problems to surface. Instead, they scan their environment for potential issues, and they see this as time well spent. Also, they’re excited by the opportunity to change things. They aren’t intimidated by change; they embrace it. 

To develop your creative skills, you need to adopt a positive attitude towards change, and take an active role in identifying opportunities and looking for potential issues. To do this, challenge your business processes using Failure Modes and Effects Analysis, and look for bottlenecks in these processes. Carry out SWOT and PEST analyses on a regular basis. Keep up-to-date with customer experiences and expectations, and try to spot problems from other people’s perspectives.

Also, engage in benchmarking to find out how well others are addressing similar issues, and look at the issue from a wide range of perspectives. Then, analyze your findings to ensure that a real problem does exist. This fact-finding activity can save you a great deal of time later on, and will help ensure that you only act on the most relevant problems and issues. 

Look first for problems and potential issues that interest you. These are the things you’ll be most motivated to pursue when you’re learning to solve problems creatively. Then, as you become more confident, challenge yourself to investigate issues that are more complex. 

  1. Gathering and Reflecting on Information (Incubation)

(Questions 2, 5)

Your score is 8 out of 10   

When you have a potential issue or problem, gather as much information about it as you can. As part of this, investigate solutions that have been tried previously (both in your own organization, and in other areas), and identify ideas that might have surfaced, but were never acted on. 

At this stage it’s also a good idea to step away from the problem for a while, and allow new thoughts and ideas to enter your mind. When we concentrate on one issue for too long there is a tendency to latch onto one or two ideas, and this can block other good ideas. (One of the benefits of being proactive in your problem-finding is that you have time to incubate ideas, rather than being pressurized to find an immediate solution to a problem.)

  1. Problem Exploration (Insight)

(Question 3, 7, 12)

Your score is 10 out of 15   

Once you’ve identified and verified your problem, you can figure out what’s really going on. Often, the initial problem that you identified will turn out to be a symptom of a deeper problem. Therefore, identifying the root cause of the problem is extremely important. 

When you do this, you’ll find that techniques like CATWOE, Drill Down, the 5 Whys, Cause and Effect Analysis, and Root Cause Analysis are all very effective. While creativity may invoke ideas of spontaneous insight and far-out inspiration, the truth is that being creative in the workplace is rooted in a practical understanding of the situation at hand. 

Don’t, however, be so practical that you become negative. What often separates creative people from others is the ability to see past potential barriers, and believe in their insights. For instance, you could easily dismiss a great insight by saying, “Oh that could never be the problem!” But, you won’t ever know if something is contributing to a problem unless you allow yourself to explore the possibility. That’s what creative problem exploration is all about – being open to all ideas and possibilities.

  1. Generating and Evaluating Ideas (Evaluation)

(Question 4, 13, 16)

Your score is 10 out of 15   

When you have clear insight into the cause of the issue, you can move onto generating ideas for a solution. Here you want to look for as many ways to inspire ideas as possible. Brainstorming, Reverse Brainstorming and Starbursting are popular for this, however these can be undermined by problems with group dynamics. Techniques like Brainwriting, Round-Robin Brainstorming and the Charette Procedure can help you circumvent common problems.

You can also enrich your ideas by using tools like the Six Thinking Hats, Random Input, the Reframing Matrix and Metaphorical Thinking to look at problems from different perspectives.

Obviously not all of the ideas you have will be practical or possible. So, as part of this step in the creativity process, you need to decide which criteria you’ll use to evaluate your ideas. (Without a solid evaluation process, you’ll be prone to choosing a solution that is perhaps too cautious.) 

There are a wide range of tools you can use for the evaluation, including:

  • Risk Analysis: This helps you explore where things could go wrong.
  • Impact Analysis: This gives you a framework for exploring the full consequences of your decision.
  • Force Field Analysis: This helps you explore the pressures for and against change.
  • Decision Tree Analysis: This shows you how to evaluate different options from a financial perspective. 
  • Paired Comparison Analysis: This helps you work out the relative importance of various factors. 
  • Grid Analysis: This allows you to weigh many different financial and non-financial factors. 
  1. Implementation (Elaboration)

(Questions 1, 8, 10)

Your score is 7 out of 15   

A common misconception is that creative people spend all their time thinking of new and interesting ideas. In fact, truly creative people recognize a good idea and run with it. A famous Thomas Edison quote supports this: “Creativity is one percent inspiration and 99 percent perspiration.” 

For this final step, you need to be committed to taking your ideas and making them happen, and you need to be confident that you can, indeed, propose innovative ideas and inspire change. 

To implement your ideas successfully, develop a solid plan, using action plans for simple projects, and more formal project management techniques for larger, more complex projects. You’ll also need to be able to sell your idea to others in your organization. If your idea is likely to affect other people, you’ll want to develop strong change management skills so that the people around you accept and use the products of your creativity. 

Once you bring one idea through to successful implementation, you’ll be motivated and inspired to repeat the process again and again!

Key Points

In the workplace, some people are naturally more creative than others. However, that doesn’t mean that we can’t all learn to be more creative, and use creativity enhancing tools and techniques in our daily lives. 

At its core, creativity is the ability to see familiar things in a new light, and the first step to being more creative is training yourself to look for opportunities to improve the systems and processes around you.

Then gather information, find the main cause of issues and problems, and generate and evaluate your ideas. And don’t forget that the mundane work of implementing your ideas is key to being genuinely creative!

 

Communicate Effectively at Work

Being able to communicate effectively at work is essential to any professional’s success regardless of which department he is working in. Most people do not pay much attention to their communication skills and as a result get easily overlooked at the time of annual promotions. Communication skills are not only important for interacting with the clients but also when interacting with co-workers and the boss.

Each and every day an employee has to interact with dozens of people, both inside the office and out of it. These people might be clients, colleagues, superiors, juniors, vendors, etc. Interacting with all of these people requires some level of communication skills as one has to interact with each person differently in order to get the best results.

Here are some tried and tested rules which will help you in learning the ropes of proper communication:

Keep It Simple & Clear:

Clarity and simplicity are the two most important aspects of being a good and effective communicator. Using too many confusing words and uttering speeches in long sentences serve no other purpose than to confuse the listener. Be direct in whatever you have to say. If you made a mistake, there is no need to spin a story on the reasons why it happened. Just admit your fault, excuse and make sure it never happens again. When dealing with a client, give a direct assessment of the situation so that the client can understand and participate in the discussion rather than confusing him with useless gibberish.

Make Your Point:

Talking about things that are not directly related to your agenda can have a negative effect as the listener will lose focus. You should state the agenda soon after you have set the ground and dwell on the important topics only. When you are articulate, the clients, boss and coworkers will take you seriously and pay more attention to your ideas.

Engage The Listener:

While being professional and articulate are important for a communicator, you need to make sure that you don’t sound cold or distant. When you are holding a conversation make sure that the listener is at ease and comfortable with the way you are talking and let him be relaxed so that he does not completely block you out.

Be a Good Listener: 

The key to being an effective communicator is to become a great listener as well. Being a good listener enables you to hold the attention of the other person much longer as the other person feels involved. Whenever you are communicating with someone make sure that you give the other person a chance to express his views as well.

Communicating on the Phone:

Communication on the telephone requires you to be tactful, attentive and prepared. When you call someone you have to answer to his questions, pose your questions and make sure that you jot down all the important points of the conversation. 

Before you make the call, you should have all the points you want to discuss organized and written on a sheet of paper. Also you should be expecting that the person you are calling might ask some questions so you need to be prepared to answer any relevant questions posed by the other person.

Make sure that you are concise and to the point when having a conversation on the phone since it is very important to make sure that the person you are talking to understands what you are saying perfectly. If you keep talking without waiting for input from the other end, the conversation will end without any fruitful results as you will not get your point across to the other person. 

When you are talking on the phone make sure that the other person understood what was said by you and ask if he has any questions or issues he wants to discuss.

The most important part of a telephonic conversation is to make sure that you are not wasting the other person’s time. Whether you are conversing with your colleagues, boss or clients, make sure that you make your point without wasting any time at all.

Communicating via email:

Since the advent of modern technology and availability of internet in all parts of the world, email has become a very important mode for official communication.  Many employees are not fully aware of the etiquettes involved in sending a professional email and hence make some very big mistakes.

The first rule of communicating via email dictates that the person writing the email should have a good command over the language. It does not mean that you need to use a lot of fancy and difficult words in the email. On the contrary, a well written email contains simple and direct language where there are no spelling or grammatical mistakes in it.

Spell check is a very important part of sending a professional email since a spelling mistake in the email is unacceptable and will create a poor impression on the reader. Always use the spell check before sending the email and if you feel more convenient, write the email in a word file and then copy it to the email box as you can format the email easily in word.

The content of the email is the most important part so make sure that you are concise, short and direct when writing an email. Writing long emails will serve no purpose as professional people do not have much time on their hands and reading lengthy emails will not only be a waste of time but the reader will also lose focus along the way and the email will fail to make an impact.

Formatting the email correctly is very important part of professional communication. Always keep in mind to use a standard font such as Arial or Times New Roman, which most people are comfortable reading. Also use a normal font size ranging between 11 and 14 depending on the font type and use only BLACK as the font color since it looks professional and is easy to read.

Conclusion:

Communication skills are vital for career success in the highly competitive job market and the better we are at communicating with the coworkers, clients and the boss, the higher are our chances for success. Without effective communication, the flow of information from one department to the other stops and affects the overall performance of the organization.

“Communication is not only the essence of being human, but also a vital property of life”. John A. Piece


Communication is around us everywhere. It is lifeblood of every organization and even relationships of all kind. Communication is an interpersonal process of sharing information, knowledge, ideas, opinions, expressions, emotions and many other such things in form of speaking, symbols, thoughts, signs and body language. Communication consists of transmitting information from one person to another, Communication is a learned skill. Speaking, listening and the ability to understand verbal and nonverbal meanings are skills in communication. Communication is the base for whatever we do we would not be able to do even the everyday things that we do on a daily basis. When it comes to the work world, whether it’s a small family run company, or a giant, corporation, communication is the only way to run a business smoothly. Without effective communication, messages can get mixed, and information can be skewed. Whenever communications occur between employees of a business we call it Internal Communication and when businesses communicate with people or other organizations outside we call it external communication. Effective Communication links together all the different activities involved in a business and ensures all employees are working towards the same goal and know exactly what they should be doing and by when. Effective communication is therefore a key to the success of a business.

There are thousands of fast ways of communicating like emails, fax, telephones, web-blogs, messages, website, web portals, webinars, pod casting. Today communication is quick and easy to find as technology has made it faster and easier and myriads of more ways emerging every day.

But are we really ‘communicating’ with such abundant tools of communications? Are we really reaching to our listeners? Are we making the difference we hope to make? How can we actually communicate effectively? The answers to these questions are in understanding the difference between communication and effective communication.

Out of the many types of Communication the two fundamental types are as follows:

Verbal and Non-Verbal Communication

It is said that communications is composed of different methods which include: words, voice, language, tone and non verbal cues. Verbal communication is an inseparable part of Business communication. In a conversation according to modern research

Words are 7 % effective

Tone of voice is 38% effective

Non-Verbal cues are 55 % effective

Non –Verbal communication includes body language, gestures, facial expressions, eye contact and motions body postures (like sitting, standing, legs/arms crossed, relaxed or tense), and even the way we dress up and the way we stay silent is kind of a non-verbal communication. It is vital for business professionals to realize that most of our communication occurs non- verbally. Because WHAT we say is not as important as HOW we say it! We need to understand and get knowledge of non-verbal cues so that we may respond to someone in a way that is appropriate / suitable to their communication style, and it may prepare us to prevent any hostile situation to get intense.
“You cannot shake hands with a clenched fist.” Indira Gandhi.

We provide information through our STATIC FEATURES which include: distance, Personal space, Orientation / positioning, postures and physical contact. The distance we stand from some one conveys a message, a message that is culturally shaped, for e.g. it may convey a message of attraction and in some cases a massage of status. Personal space is the boundary we set between ourselves and others; it reflects our level of comfort we share / express while sending and receiving messages. We may position ourselves face to face, side by side if we are competitors or cooperators respectively. Our postures convey a degree of formality or relaxation in the process of communication. Our physical contact of shaking hands, patting, embracing etc they all send and receive a massage of intimacy or lack of attraction.

There are some DYNAMIC FEATURES of non verbal communication that provide information. Our Facial Expressions; the yawns, raised eyebrows, smiles, frowns they are continually monitored by the recipient. The hand movements, the clenched fists are the Gestures with universal meanings. The Eye Contact may signal when to talk or when not to, its frequency may signal boredom or interest, it may also convey emotion or lack of emotion
As a communicator one should be sensitive to the non-verbal cues like tone, pitch, the quality of one’s voice and the dynamic and static features also. Our Communication and Cooperation improves as learn to recognize and respond appropriately to the non-verbal cues (the wordless massages).

Communication Process

The communication process starts with a sender or the person who wants to communicate a though to the other person/ persons. The sender interprets the thoughts into various symbols and words that the receiver can understand and then transmits the message. The message is transmitted through a medium such as email, oral or any written or visual media. Then there is a receiver for whom the message is meant. The last step is feedback where the receiver responds to the message sent by the sender.
Wilbur Schramm (1955) developed the most commonly known model of communication process, which broke the process down into five clearly defined consecutive stages or dimensions
These are as follows:
1. The sender has the need to communicate.
2. The need is translated into a message (encoding).
3. The message is transmitted.
4. The receiver gets the message (decoding).
5. The receiver interprets the message and provides feedback to the sender.

Wilbur Schramm Communication process model (1955)


The critical part of communication is the information, which is being transferred. Two important stages of communication are a) encoding and b) decoding. Encoding is translation or conversion of the idea or intention or message into words or signals so that receiver would reconvert the same as intended by the sender. Decoding is what the receiver does to reconvert the received words or signals into the idea or intention or message as originally intended by the sender. Understanding of the process of communication can facilitate transactions.

Effective Communication Skills

“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. “ Anthony Robbins
Effective communication is an essential component of Organizational success, whether it is interpersonal, inter-group, organizational or external communication. Communication is simple yet it is complex, easy to do and easy to blunder. According to Kathy Walker in her ‘Communication Basics’, “we hear only half of what is said to us, understand only half of that, believe only half of that, and remember only half of that’’
Communicating effectively helps build trust and respect, encourage learning and accomplish goals. To be effective change agents and or leaders, communication involves the use of following four skills.
1. Leveling
2. Listening
3. Validating
4. ‘I…’ statement

Leveling

It is wrong to expect the other to know what is in our minds. Misunderstanding and conflicts occur only when one party does not know the importance of information. Effective communication occurs only when both parties know the relevant information. Leveling means giving the other person the feelings rather than expecting him/her to read your mind. We need to develop a level or uniform playing field in all interpersonal interactions.

Listening with Relaxed Attention

We should not only hear what is said to us but actively process what others say. We should not think about what we are going to say next but what others are saying. When we confront difficult issues listening is more important than speaking or any other form of expression. Listening is an art and everyone can learn the art of active listening. The key to active listening is ‘relaxed attention’, i.e. listen with your whole body by using verbal and nonverbal skills. Avoid interrupting the speaker.

Validating

This skill is about acknowledging the thoughts, ideas and feelings of the other person. Its about letting the other party/person know that you heard their position or opinion, and that you recognize their thoughts, feelings and ideas.

‘I…’ Statements
Half of the effective communication is active listening and the other half is expressing what you feel, think or want in a non-defensive and non-offensive way. And that way is expressing with an ‘I’. it makes you the sole responsible of your wants and feelings, without sounding like you are blaming or attacking the other person or persons.

Effective Communication for Leaders

“The art of communication is the language of leadership.” James Humes
We think of a good communicator as a good speaker, as they can express themselves clear;y with confidence. But this is only the half truth. The key and often forgotten component of effective communication for leaders is LISTENING.
“Successful leaders, we have found, are great askers, and they do pay attention.” Warren Bennis & Burt Nanus
If you cannot make an impact and communicate effectively to your people then it doesn’t matter what you know about anything. In that case you have not only failed but you have also not been felt, you are not just there.
Communication, as we have discussed takes place only when others understand what you are trying to get across them. If they don’t understand then you are just wasting time regardless of your words, pictures or anything else.
Communication underpins effective leadership, and leaders need to be aware of what and how they communicate to others in words and actions. The most important skill leaders can develop is the listening skill as F.J Roethlisberger said, “The gate way to communication, then is, to listen for understanding.” Listening for meaning is one of the key components of emotional intelligence. To understand someone else is to consider their perspective, their motivations and their needs, and only then leaders and their followers can move forward to build a solution, a path and a committed partnership.

 

Communication Skills: Writing

 

The Recruitment and Employment Commission (REC) says that around half of all CVs received by recruitment consultants contain spelling or grammatical errors. Candidates aged between 21 and 25 are most likely to make these mistakes and graduates in this age group are, surprisingly, twice as likely to make mistakes as those who did not go on to university. http://careers.guardian.co.uk/cv-mistakes 

Even something as basic as the name of an employer, or an individual recruiter, is often spelled incorrectly.  The former Graduate Recruitment Manager at City law firm Mayer Brown found that 20% of applicants got the firm’s name wrong (one hopes that these people did not also apply to another law firm called Skadden, Arps, Slate, Meagher & Flom (UK) LLP!).
Your covering letter is an important part of your job application, as it demonstrates your writing style better than your CV (which is usually more brief and factual). For advice on writing a covering letter see www.kent.ac.uk/careers/cv/coveringletters.htm

Written Communication involves expressing yourself clearly, using language with precision; constructing a logical argument; note taking, editing and summarising; and writing reports. 

 

There are three main elements to written communication

  • structure (the way the content is laid out)
  • style (the way it is written)
  • content (what you are writing about) 

Here are the results of a survey of graduate recruiters at our careers fair on: “What are the key skills that students should be helped to develop during their time at University?”

Number of employers voting for each skill 

Communication

Teamwork

3   

Presentation skills

5

Enthusiasm/motivation

3

Work ethic: attitude for work

3

Leadership

2

Critical thinking/logic

2

Commercial awareness

2

Computing skills

2

Structure and layout can be relatively quickly learnt but learning how to write good quality content takes much longer.

Structuring

A good structure will help you to express yourself more clearly, whether in a dissertation, an essay, a job application letter or a CV. The following tactics may help you to structure your writing:

  • Clarify your thoughts and the purpose of your communication before you start writing. In business communications, clarity is more important than style.
  • Identify the key points, facts and themes
  • Decide on a logical order for what you have to say
  • Compose a strong introduction and ending. The first will make an immediate and positive impression on the reader; the second will remain in their mind after they have finished reading
  • Use short paragraphs and sentences rather than long, rambling ones. Keep to one idea per paragraph and put your point in the first line, then add the supporting information.
  • Help key points to stand out by the use of headings, sub-headings and bullet points. This will allow your reader to quickly scan your message for the main points. 

 

Writing in a style appropriate to the audience

All good communicators should think about their readers: 

A single spelling mistake can cut online sales in half.

  

A study by the University of Hertfordshire on over 500 companies found that poor spelling or grammar alienated 77% of the companies surveyed.

The greatest attractors for employers were relevant work experience (46%), followed by a “good work ethic” (43%).

  • How much information and detail will they need?
  • Should you use specialist terms or should you “translate” these to make yourself understood by a generalist reader?
  • How formal or informal should your writing be?

For example: 

  • A scientific paper aimed at an audience of non-scientists would have to be written in simpler and less technical language.
  • A report in the Financial Times would be written in a very different style from one covering the same issue in the Sun
  • A lawyer giving advice to a client would not go into the same amount of details as to legal precedents and arguments as a law student would when writing an academic essay.
  • Emails sent with job applications should be treated more formally than emails to friends and family!

 

“Bad writers, and especially scientific, political, and sociological writers, are nearly always haunted by the notion that Latin or Greek words are grander than Saxon ones, and (use) unnecessary words like expedite, ameliorate, predict, extraneous, deracinated, clandestine, subaqueous.” 

Simplicity:

  • The four basic premises of writing are clarity, brevity, simplicity, and humanity. William Zinsser
  • Beauty of style and harmony and grace and good rhythm depend on simplicity. Plato
  • Simplicity is the final achievement. After one has played a vast quantity of notes and more notes, it is simplicity that emerges as the crowning reward of art. Chopin
  • Hard writing makes easy reading. Easy writing makes hard reading. William Zinsser
  • I am sorry for the length of this letter, but I did not have the time to write a short one. Blaise Pascal
    In other words writing improves in proportion to the amount of effort put in.

    As a careers adviser, I can tell within 30 seconds if a CV has been worked on for 1 hour or 10 hours!
    See our page on simplicity in CVs

George Orwell

Checklist

Look at a piece of writing you have had to do (i.e. an essay, report or job application) and check it against the following points. 

Structure (the way the content is laid out)

  • Is the layout clear and easy to follow?
  • Do headings stand out (e.g. are they in a larger font size)? 
  • Is the information arranged in a logical sequence with a beginning (introduction), middle, and end (conclusion)?
  • Does the introduction clearly state the subject and purpose
  • Does it briefly summarise the content?

Style (the way it is written)

  • Does it look neat, and elegant?
  • Is it concise, with an exact use of words and economy of style?
    “If in doubt, cut it out!”. Learn to be laconic!
    For example instead of saying forward planning, just say planning – there is no such thing as backward planning!
  • Is is simple, direct and lucid? (See table on right)
    For example a bureaucrat would write:
    Political organisation administered directly via the populace, intended for the employment of the general community, on behalf of each and every one of the citizens of the nation.
    Abraham Lincoln wrote:
    Government of the people, by the people, for the people.
  • Are paragraphs too long?
    Paragraphs of less than 10 lines are easier to read.
  • Is a blank line left between paragraphs to aid clarity?
  • Are sentences too long? A sentence should contain just one idea. 

Use single words rather than clichés:

Let us have an end to such phrases as these: “it is also important to bear in mind the following considerations” …. “or consideration should be given to the possibility of carrying into effect”. Most of these woolly phrases are mere padding, which can be left out altogether, or replaced by a single word. 

Churchill 

Some Kent student examples of how not to do it:

Within the workplace arena = at work
At this point in time = now
In addition to the aforementioned = also
Acquainted with = told
Effective practitioner = teacher 


  • Sentences with more than 30 words should normally be split.
  • Is the first sentence interesting/ Does it draw the reader in?
  • Have you avoided unnecessary jargon?
  • Is the style suitable for the intended audience?
    A scientific report aimed at an audience of non-scientists would have to be written in simpler and more jargon free language.
  • Are bulleted lists used where appropriate?
  • Have you used short, concrete, familiar words rather than long, obscure, complex words?
  • Use the active words where possible rather than the passive voice? “It is recommended ….” should be replaced by “We recommend” as this is simpler and more direct 
  • Have you kept wordy phrases to a minimum
  • Have you avoided repetition?
  • The Plain English Campaign recommends
    sans serif fonts (e.g. Arial, Verdana) such as this, as clearer and easier to read than
    serif fonts (e.g. Times New Roman, Garamond) such as this.

Content (what you are writing about)

Using language with precision

Correct spelling, grammar and punctuation.
Use your spell checker but don’t rely on it completely: a spell-checker failed to pick up the following errors: 

  • administrator in a busty office
  • I have all the right qualities to make an excellent manger
  • I have a long-standing interest in pubic relations
  • I attended a fist aid course with St. John Ambulance
  • Studied for an A-level in Art & Design at Canterbury Collage
  • In my spare time I enjoy hiding my horse
  • I was responsible for sock control
  • I hope to hear from you shorty

 

“We receive standardised letters from graduates which show no thought… They use text speak in covering letters…” Graduate Recruiter

  • Have you carefully checked the spelling and punctuation
  • Have you thought through in advance what you want to say? 
  • Have you a clear objective?
  • Have you listed the essential points you wish to make?
  • Have you made these points clearly
  • Have you developed your argument in a logical way? 
  • Have you allowed detail to obscure the main issues
  • Is the content positive and constructive
  • Have you shown an interest in the reader by writing with warmth, sensitivity and friendliness? 
  • Have you edited it through several revisions, honing the text until it is just right? 
  • Have you left it overnight if possible: your mind will assimilate it better and you will come back with a fresh view.

The writing rules of George Orwell 

  • Never use a long word where a short one will do. 
  • If it is possible to cut a word out, always cut it out. 
  • Never use the passive voice (e.g. “Bones are liked by dogs”) where you can use the active voice (“Dogs like bones”). 
  • Never use jargon if you can think of an everyday equivalent. 

 

“Cut every page you write by one third”. Hillary Mantel, author of Wolf Hall

How will employers assess your written communication skills? 

Your very first contact with a prospective employer is likely to be in writing. When employers read application forms, CVs and covering letters they are not just looking at WHAT you have to say about yourself, your skills and your experience but also at HOW you say it. 

Application Forms

Application forms often ask you to write a piece of text in response to questions such as the following:

  • “Please write about yourself in no more than 4000 characters [approx. 750 words]. 
  • You may wish to mention any posts of responsibility held at school or subsequently, any regular employment or other work experience, any sporting or other achievements and any particular interests and personal qualities which are relevant). Please also state briefly why you are making this application” 
  • Describe a time you were faced with a particularly difficult situation or problem. What did you do? (200 words) 
  • What are your interests and hobbies? What have you contributed and what do you get out of them? (no word limit, but this is the only question on one A4 page of a paper form!) 

EVIDENCE FOR WRITING SKILLS YOU COULD USE ON AN APPLICATION FORM

  • Writing up a project or dissertation 
  • Writing for the student newspaper 
  • Writing a report for a course placement 
  • Essays, dissertations, project reports
  • Secretary of student society
  • Publicity materials for a charity
  • Letter to raise sponsorship for an event

 

The strongest evidence will be the quality of the spelling and grammar on your application form, covering letter and CV. If these are full of spelling mistakes, sloppy grammar and poor presentation you are likely to be judged as having poor writing skills, whereas if your English is lucid, concise and to the point it will make a strongly positive impression.

Your English GCSE grade may also be taken into account here and larger organisations may give you a VERBAL REASONING TEST

See our competencies page for more about how to answer questions about your skills.

 

Structuring your answers, and choosing your words, carefully will help you to answer these questions effectively.
Where you have a very tight word limit, it is essential to be very concise in your answers and to avoid any non-relevant information.

Where you have a lot of space to fill, avoid the temptation to go into a lot of unnecessary detail simply in order to fill the page! Select what you are going to say, break down your answer into shorter paragraphs to make it easier for the recruiter to read and structure it into a coherent narrative. 

There is further information about tackling application-form questions at www.kent.ac.uk/careers/applic.htm

Where written communication is the most important part of the job, for example in journalism, public relations or technical writing, you may also be asked to submit a piece of written work along with your application. Always send something that is relevant in style and content to the employer – academic essays and dissertations are unlikely to be the best example of your writing style in this situation!

Have your spell checker set to the correct language. These pages are written in British English rather than American English and there are subtle differences between the two. For example, UK English uses an s rather than a z in words such as summarise and realise whereas US English uses z (summarize, realize). For more about these differences see our spelling test

At the interview or assessment centre stage 

There may be further tests of your written communication skills such as:

In-tray/In-box exercises. 

These are a form of role play in which you will be given a selection of letters, emails and reports which somebody doing the job might find in their in-tray or e-mail inbox first thing in the morning. Items may need a response such as drafting a reply to a customer complaint, writing a report, delegating tasks to colleagues or recommending action to superiors. For advice on handling these exercises, see www.kent.ac.uk/careers/interviews/intray.htm 

Case studies 

“We like to include a written test as it gives candidates an opportunity to demonstrate their knowledge and understanding of the work by giving them a case study and then asking them to pull out the main issues, such as risk, analysis and planning ideas, legislative framework etc. You should never be tested on anything that is not included in the person specification for the job”.
(Social work recruiter)

“You will be presented with a file of papers which provide information from different sources on three fictitious projects, each of which is being considered by the government as a solution to a specific problem. Your task is to analyse the papers and prepare a note which builds a balanced and convincing case for one of the three projects. To do this you will need to compare and contrast the options, using the stated criteria, and explain convincingly the reasons for your recommendation”.
(Civil Service Fast Stream) 

“I was given 15 minutes to read through what the employer described as “the world’s worst-written press release” (a fictitious example!), mark it up and note the mistakes.” 
(Marketing candidate)

“You will have 30 minutes to read the exercise briefing materials and prepare a written report on the given subject. This exercise is designed to assess your ability to produce written reports to an appropriate standard. Your report will be assessed on the basis of your application of structure; use of clear, concise language; and logical and coherent presentation”.
(PricewaterhouseCoopers) 

See www.kent.ac.uk/careers/interviews/Marstairs.htm for more about case studies as part of assessment centres.

The connection between health, personality and writing

In his book “The Secret Life of Pronouns” (Bloomsbury Press) Professor James W. Pennebaker describes how the more people changed from using first-person singular pronouns (I, me, my) to using other pronouns (we, you, he, they) in their writing, the better their health became. Their use of words reflected their psychological state. He also found that people who had a traumatic experience and kept the experience a secret had more health problems than people who talked openly. It was found that people who were asked to write about their secrets had improved health. Also, using words associated with positive emotions is also beneficial to health.

Function words such as pronouns and articles require social skills to use properly and this is backed up by brain research. Men were found to typically use articles (“a” and “the”) more than women. Ignoring gender, people who use “a” and “the” a lot tend to be more organised, emotionally stable, conscientious, politically conservative and older.

Pennebaker found there were three main types of writing which related to personality: 

  • Formal writing can be stiff, humourless, and sometimes with a little arrogance. It contains lots of articles and prepositions but few I-words, and adverbs. Those who score highest in formal thinking tend to be concerned with status and power and to be less self-reflective. They drink and smoke less, tend to are more mentally healthy, but also less honest. Older people tend to have more formal writing.
  • Analytical writing is about making distinctions. Analytical writers tend to do well academically, be more honest, and open to new experiences. They read more and tend to be more introspective.
  • Narrative writers are storytellers. Narrative writing uses lots of function words involving people, the past-tense and inclusive words such as “with” and “together”. These writers tend to have good social skills, more friends and are more outgoing.



Creativity Techniques – Start Here!

The tools in this section can help you to become more creative. They are designed to help you devise creative and imaginative solutions to problems, and help you to spot opportunities that you might otherwise miss. 

Before you continue, it is important to understand what we mean by creativity, as there are two completely different types. The first is technical creativity, where people create new theories, technologies or ideas. This is the type of creativity we discuss here. The second is artistic creativity, which is more born of skill, technique and self-expression. Artistic creativity is beyond the scope of these articles.

Many of the techniques in this chapter have been used by great thinkers to drive their creativity. Albert Einstein, for example, used his own informal variant of
Provocation to trigger ideas that lead to the Theory of Relativity.

Approaches to Creativity

There are two main strands to technical creativity: programmed thinking and lateral thinking. Programmed thinking relies on logical or structured ways of creating a new product or service. Examples of this approach are Morphological Analysis and the Reframing Matrix.

The other main strand uses ‘Lateral Thinking’. Examples of this are
Brainstorming, Random Input and Provocation. Lateral Thinking has been developed and popularized by Edward de Bono, whose books you can find in the appropriate articles.

Programmed Thinking and Lateral Thinking

Lateral thinking recognizes that our brains are pattern recognition systems, and that they do not function like computers. It takes years of training before we learn to do simple arithmetic – something that computers do very easily. On the other hand, we can instantly recognize patterns such as faces, language, and handwriting. The only computers that begin to be able to do these things do it by modeling the way that human brain cells work . Even then, computers will need to become more powerful before they approach our ability to handle patterns.

The benefit of good pattern recognition is that we can recognize objects and situations very quickly. Imagine how much time would be wasted if you had to do a full analysis every time you came across a cylindrical canister of effervescent fluid. Most people would just open their can of fizzy drink. Without pattern recognition we would starve or be eaten. We could not cross the road safely.

Unfortunately, we get stuck in our patterns. We tend to think within them. Solutions we develop are based on previous solutions to similar problems. Normally it does not occur to us to use solutions belonging to other patterns.

We use lateral thinking techniques to break out of this patterned way of thinking.

Lateral thinking techniques help us to come up with startling, brilliant and original solutions to problems and opportunities.

It is important to point out that each type of approach has its strength. Logical, disciplined thinking is enormously effective in making products and services better. It can, however, only go so far before all practical improvements have been carried out. Lateral thinking can generate completely new concepts and ideas, and brilliant improvements to existing systems. In the wrong place, however, it can be sterile or unnecessarily disruptive.

Taking the Best of Each…

A number of techniques fuse the strengths of the two different strands of creativity. Techniques such as the Concept Fan use a combination of programmed and lateral thinking. DO IT and Min Basadur’s Simplex embed the two approaches within problem solving processes. While these may be considered ‘overkill’ when dealing with minor problems, they provide excellent frameworks for solving difficult and serious ones.

The Creative Frame of Mind

Often the only difference between creative and uncreative people is self-perception. Creative people see themselves as creative and give themselves the freedom to create. Uncreative people do not think about creativity and do not give themselves the opportunity to create anything new.

Being creative may just be a matter of setting aside the time needed to take a step back and allow yourself to ask yourself if there is a better way of doing something. Edward de Bono calls this a ‘Creative Pause’. He suggests that this should be a short break of maybe only 30 seconds, but that this should be a habitual part of thinking. This needs self-discipline, as it is easy to forget.

Another important attitude-shift is to view problems as opportunities for improvement. While this is something of a cliché, it is true. Whenever you solve a problem, you have a better product or service to offer afterwards.

Using Creativity

Creativity is sterile if action does not follow from it. Ideas must be evaluated, improved, polished and marketed before they have any value. Other sections of Mind Tools lay out the evaluation, analysis and planning tools needed to do this. They also explain the time and stress management techniques you will need when your creative ideas take off.

 

Boosting Your Creativity Ability

In his well-respected book, “Creativity,” Mihaly Csikszentmihalyi says that an effective creative process usually consists of five steps. These are:

  1. Preparation – becoming immersed in problems and issues that are interesting and that arouse curiosity. 
  2. Incubation – allowing ideas to turn around in your mind without thinking about them consciously. 
  3. Insight – experiencing the moment when the problem makes sense, and you understand the fundamental issue. 
  4. Evaluation – taking time to make sure that the insight provides sufficient value to outweigh the various costs involved in implementation. 
  5. Elaboration – creating a plan to implement the solution, and following through. 

We’ve mapped these five steps onto the process below. This provides a clear and practical way for you to think about creativity, and to use it in your everyday life at work.

1. Finding Problems (Preparation)

(Questions 6, 9, 11, 14, 15)

Your score is 12 out of 25   

Creative people don’t sit and allow problems to surface. Instead, they scan their environment for potential issues, and they see this as time well spent. Also, they’re excited by the opportunity to change things. They aren’t intimidated by change; they embrace it. 

To develop your creative skills, you need to adopt a positive attitude towards change, and take an active role in identifying opportunities and looking for potential issues. To do this, challenge your business processes using Failure Modes and Effects Analysis, and look for bottlenecks in these processes. Carry out SWOT and PEST analyses on a regular basis. Keep up-to-date with customer experiences and expectations, and try to spot problems from other people’s perspectives.

Also, engage in benchmarking to find out how well others are addressing similar issues, and look at the issue from a wide range of perspectives. Then, analyze your findings to ensure that a real problem does exist. This fact-finding activity can save you a great deal of time later on, and will help ensure that you only act on the most relevant problems and issues. 

Look first for problems and potential issues that interest you. These are the things you’ll be most motivated to pursue when you’re learning to solve problems creatively. Then, as you become more confident, challenge yourself to investigate issues that are more complex. 

2. Gathering and Reflecting on Information (Incubation)

(Questions 2, 5)

Your score is 8 out of 10   

When you have a potential issue or problem, gather as much information about it as you can. As part of this, investigate solutions that have been tried previously (both in your own organization, and in other areas), and identify ideas that might have surfaced, but were never acted on. 

At this stage it’s also a good idea to step away from the problem for a while, and allow new thoughts and ideas to enter your mind. When we concentrate on one issue for too long there is a tendency to latch onto one or two ideas, and this can block other good ideas. (One of the benefits of being proactive in your problem-finding is that you have time to incubate ideas, rather than being pressurized to find an immediate solution to a problem.)

3. Problem Exploration (Insight)

(Question 3, 7, 12)

Your score is 10 out of 15   

Once you’ve identified and verified your problem, you can figure out what’s really going on. Often, the initial problem that you identified will turn out to be a symptom of a deeper problem. Therefore, identifying the root cause of the problem is extremely important. 

When you do this, you’ll find that techniques like CATWOE, Drill Down, the 5 Whys, Cause and Effect Analysis, and Root Cause Analysis are all very effective. While creativity may invoke ideas of spontaneous insight and far-out inspiration, the truth is that being creative in the workplace is rooted in a practical understanding of the situation at hand. 

Don’t, however, be so practical that you become negative. What often separates creative people from others is the ability to see past potential barriers, and believe in their insights. For instance, you could easily dismiss a great insight by saying, “Oh that could never be the problem!” But, you won’t ever know if something is contributing to a problem unless you allow yourself to explore the possibility. That’s what creative problem exploration is all about – being open to all ideas and possibilities.

4. Generating and Evaluating Ideas (Evaluation)

(Question 4, 13, 16)

Your score is 10 out of 15   

When you have clear insight into the cause of the issue, you can move onto generating ideas for a solution. Here you want to look for as many ways to inspire ideas as possible. Brainstorming, Reverse Brainstorming and Starbursting are popular for this, however these can be undermined by problems with group dynamics. Techniques like Brainwriting, Round-Robin Brainstorming and the Charette Procedure can help you circumvent common problems.

You can also enrich your ideas by using tools like the Six Thinking Hats, Random Input, the Reframing Matrix and Metaphorical Thinking to look at problems from different perspectives.

Obviously not all of the ideas you have will be practical or possible. So, as part of this step in the creativity process, you need to decide which criteria you’ll use to evaluate your ideas. (Without a solid evaluation process, you’ll be prone to choosing a solution that is perhaps too cautious.) 

There are a wide range of tools you can use for the evaluation, including:

  • Risk Analysis: This helps you explore where things could go wrong.
  • Impact Analysis: This gives you a framework for exploring the full consequences of your decision.
  • Force Field Analysis: This helps you explore the pressures for and against change.
  • Decision Tree Analysis: This shows you how to evaluate different options from a financial perspective. 
  • Paired Comparison Analysis: This helps you work out the relative importance of various factors. 
  • Grid Analysis: This allows you to weigh many different financial and non-financial factors. 
5. Implementation (Elaboration)

(Questions 1, 8, 10)

Your score is 7 out of 15   

A common misconception is that creative people spend all their time thinking of new and interesting ideas. In fact, truly creative people recognize a good idea and run with it. A famous Thomas Edison quote supports this: “Creativity is one percent inspiration and 99 percent perspiration.” 

For this final step, you need to be committed to taking your ideas and making them happen, and you need to be confident that you can, indeed, propose innovative ideas and inspire change. 

To implement your ideas successfully, develop a solid plan, using action plans for simple projects, and more formal project management techniques for larger, more complex projects. You’ll also need to be able to sell your idea to others in your organization. If your idea is likely to affect other people, you’ll want to develop strong change management skills so that the people around you accept and use the products of your creativity. 

Once you bring one idea through to successful implementation, you’ll be motivated and inspired to repeat the process again and again!

Key Points

In the workplace, some people are naturally more creative than others. However, that doesn’t mean that we can’t all learn to be more creative, and use creativity enhancing tools and techniques in our daily lives. 

At its core, creativity is the ability to see familiar things in a new light, and the first step to being more creative is training yourself to look for opportunities to improve the systems and processes around you.

Then gather information, find the main cause of issues and problems, and generate and evaluate your ideas. And don’t forget that the mundane work of implementing your ideas is key to being genuinely creative!

– See more at: http://www.mindtools.com/pages/article/creativity-quiz.htm#sthash.bnG67z4U.dpuf

 

Dealing with Job Stress

In last week’s article, we highlighted the top 10 signs of job related stress which not only affect a person’s performance at work but also has a negative impact on his physical and mental health. Many readers requested that we also share the ways to deal with this job related stress effectively. There are a lot of methods and techniques which when adopted by the employees can reduce the stress to a great level and improve the overall performance.

Stress management is the key to long term career success and professional growth. When an employee is stressed out, he or she cannot perform to the best of his capabilities, and in the end, the frustration of failure leads to a burnt out very early in life. Once you have identified the symptoms of stress appearing in your everyday life, it is time to address the problem and try out the various techniques mentioned in this article to eliminate stress from your daily routine.

Useful Tips for Eliminating Job Stress:

Some of the very basic but effective methods for reducing your job related stress and avoiding a burn out in your professional life are mentioned below:

Find the Balance:

One of the most effective methods for dealing with job related stress is to find the balance between work and personal life. When employees get too much absorbed into work and start ignoring their family life, the stress level automatically increases. The best way to find a balance between work and family life is to make sure that you finish your assignments and tasks on time. If you have time management issues, there are several ways to be more effective in time management and have been discussed in the previous articles printed in Editor’s Choice.

Avoid Late Sittings:

While it is true that one might be required to put in long hours at work occasionally, make sure that you do not make it a regular habit. Late sittings might help in getting more work done in the beginning but after a while, the work starts to drag and you do not achieve as much output as you would have hoped for, owing to the increase in stress level. So try to finish your work within reasonable hours so that you can make some time for personal life and activities which help in draining the stress from your life.

Take a Break:

Taking a short break during the working hours is immensely important if you are planning on leading a stress free professional life. You should take at least 2 breaks of 5 to 10 minutes during the working hours to stretch your legs, walk around, talk to a colleague who is also on his break etc. Many companies and managers encourage the staff to take two breaks during the work day to enhance their productivity and relieve stress.

Organize Your Desk:

One of the major causes of stress in the professional life is that employees are often unorganized and fail to keep a track of important files and might even miss a deadline due to lack of planning. You need to avoid cluttering your work desk with useless information and arrange all things in an organized manner so that you do not have to search frantically for a file or folder when you need it. If you are organized you have a hold on the important work related things and you avoid being stressed out on a regular basis. By creating a task list and constantly updating it by crossing out the finished assignments and adding new ones, you can achieve a high degree of professional success.

Keep Yourself Hydrated:

Dehydration is not only bad for your health but it also increases the stress level of an individual. Many employees drink coffee and tea to boost their energy level in the morning but ignore to drink water. The high intake of caffeine dehydrates you and lack of water intake can reduce your productivity to a great extent. Make sure that you have a water bottle at your desk and you drink at least 6 to 8 glasses of water in a day. Just changing the amount of water intake will do wonders for your stress level.

Seek Help:

Most of the times, when an employee is stressed out it is because he is either unable to handle the work pressure or is having trouble comprehending the tasks at hand. If you are getting stuck somewhere, it is better to ask for help rather than frustrating yourself with repeated failures. Even if you cannot go to your immediate supervisor about a problem, you can ask one of your coworkers or seniors to help you with a certain problem. This not only reduces your stress level considerably but also helps you in bonding with the coworkers.

Personalize Your Cubicle:

Working in a cubicle for 8 hours straight can sometimes be stressful for the employees as the homogeneous environment is often depressing and brings the productivity level down. You can always personalize your cubicle and work desk to make it look good and create a positive environment. Putting a small plant on your desk can boost your productivity to a great level and create a natural environment while providing your desk with fresh oxygen all day. You can also put family pictures on your desk and hand some random ornaments which are your favorite and can help in boosting your morale by reducing stress.

Talk to your Friends:

There are many days when you feel that your office life is not working out well or you might mess up an assignment and have to face the wrath of the superiors. You cannot talk about it at work as it might constitute to complaining or gossiping but you can always discuss such issues with your friends out of work, over a cup of tea in the evening. Venting your feelings and talking about your rough day can help in making you feel better and reduce your job related stress.

 

 

Enhance Your Performance With Advanced Education By Waseem Zafar

Once a person has completed his college education, all he can think about is getting a job and making the most of the experience he can gain in practical life. There are many who become successful in professional life as soon as they set foot in their industry but for others professional life is a continuous battle. They have to work very hard and attain all the potential skills which can help in securing a better job and strengthening their career in the long run. Continuing your education even after being in the practical field for years is the most significant factor in improving your performance at work by simply enhancing your skill set.

Why Advanced Education Is Important?

Since the economic recession has affected the job markets and companies have terminated millions of employees, survival of the fittest has become the rule of the day. If you want to survive in the corporate culture you need to be the best at your job otherwise those who are better will take your position and you’ll end up taking the axe.

The last two decades have seen tremendous growth in advanced education programs as more and more people have realized the importance of these programs in shaping their careers and improving their expertise. As all multinationals and even small companies have revamped their infrastructure by installing the latest technology, it is important that the employees are trained accordingly and know what they are dealing with. Advanced education helps the individuals in adapting to the latest professional trends and hence improves their chances of success in the professional life.

Informal & Formal Training:

There are two ways in which an individual can get advanced education to improve his skills, i.e. formal and informal training. The formal training includes proper courses and programs that are aimed at teaching the relevant skills to the students. It is important to recognize the fact that these educational programs are for adults, so the person does not have to be uncomfortable when enrolling in a course for advanced education. Informal training refers to other modes of educating oneself such as getting online tutorials and learning skills that are relevant to your job. Informal training also includes seminars, workshops and other such events which are organized to help the participants improve their j0b related skills.

Benefits of Advanced Education:

The main reason why enrollment in the continued education programs has been multiplying over the years is that there are many benefits of getting additional training which can enrich the skill of the employees to a great extent. If a person does not work on his skills and constantly upgrade his education in this regard, there is a good chance that the employer will replace him with someone who is more qualified and skilled.

Improves Chances of Promotion:

Even if you are not facing any immediate threat to your job, getting enrolled in an advanced education program can increase your chances of getting a promotion and even a pay raise. If you get enrolled in an advanced education program to improve your job related skills, it will clearly reflect in your performance and give you an edge over your colleagues. Without these skills, the chances of your promotion will be much lesser and you might have to work twice as hard to prove yourself.

Understanding Your Job Better:

By acquiring advanced education you can improve your analytical skills and have better understanding of your responsibilities which will help you in dealing with projects and daily chores without any hassle or trouble. Advanced education prepares you to resolve any issues that arise without affecting your performance negatively rather your efficiency level will improve.

Open Up New Choices:

By taking advanced courses in any field you can not only improve your existing skills but also learn new skills which were unavailable to you during the college years. You can thus open up many job opportunities which would not have been available to you otherwise.

Upgrades Your Skills:

When you enlist for an advanced education course, you learn new skills and understand how to perform your duties better. As new technologies are becoming a part of the corporate life on a regular basis, it is important that you also upgrade the skill set frequently.

Moreover in any field, new discoveries and inventions modify the mechanism of operations so the educational courses for that particular field are also upgraded and changed from time to time. If a person does not pay attention towards improving his education on a regular basis, he will fall behind the others who are newer to the field and can perform these jobs at a better rate due to the latest educational facilities.

How To Manage Advanced Education Courses With a Full Time Job?

The main reason why most of the people tend to avoid taking courses in advanced education is that they cannot manage to study and work at the same time. While it is true that taking on advanced educational courses in addition to a 9 to 5 job can increase the burden, one can easily manage both only by finding the proper balance.

When you choose an advanced educational course, be sure to check the timings so that they do not overlap with your work hours. Moreover try to take courses that have lesser credit hours as they will be easier to complete and you will not feel overburdened.

The positive aspect of advanced education is that you do not have to meet a deadline so you can take easier courses that may take more time but in the end you will have acquired more skills and knowledge. You can even enroll for courses which make it possible for you to attend classes only once or twice a week.

Last Thoughts: 

Learning does not stop at any age or any phase of life so you have to keep updating yourself with the latest developments in the fields that are relevant to your field. Advanced education helps a person by improving his performance in the professional field considerably which means you not only perform your tasks better but also acquire better time management skills.

Do you want to be in your current position the rest of your life?

 Some think that’s fine, but many say “no.” Being a successful employee is similar to running a sole proprietorship with low risk and limited customers. You listen around for what your primary customers (boss) wants to get out of you. Then, you learn and actually get yourself to accomplish the requested tasks. 

Know your employer. Decide if you are working for a company that has a motto or standard that you are comfortable with, and if the company goal is something you believe in. If you are working for an honorable establishment, then you will be treated with respect due to your position. If you are not happy after a time, begin to discreetly seek work elsewhere. The best time to find a new job is when you already have one and are not desperate. 

Behave professionally. This is a business, not a playground. People talk, and workers know the difference between a person who is fun to work with and a person who is always fooling around. Fun means a good personality, a joke or two, and a smile. Fooling around is wasting your time and that of others, being frequently off-task, and often being seen standing in the workspace of others instead of in your own. 

Learn to take criticism gracefully. It will provide you with valuable ideas about what people expect from you, any weak areas, and what you need to work on first. If a boss or coworker criticizes you in a way that hurts or angers you, wait until you cool/calm down and ask them if you can talk with them. Tell them how you felt, but tell them that you would like to fix the issue and want them to talk with you about what needs to be changed. 

Learn to do your job, and do it well. Whether it’s menial and tedious, or tough and high-paying, learn how to do the job, regardless of how difficult you think it might be. Salary is most commonly based upon years of experience, your ability to do your job, tenure with the company, and your educational background. If you don’t know how to do something, go find out; don’t make excuses for why you didn’t do it. 

Cultivate good relationships with the gatekeepers. Secretaries, custodians, bookkeepers, and cafeteria workers are all very important people in your organization; they are the experts in their departments. Treat those workers with courtesy, respect, and kindness because they hold more power than you realize, and your reputation with them matters. Do not hang out with other employees who mistreat, disrespect, or talk down to them. Speak to them in the same fashion you would another coworker–asking them, making polite requests, and not demanding or ordering about. 

When you get the opportunity to learn a new skill, receive training for a different activity, or take a study course paid for by your employer–do it! Cross-training, new skill sets, and further education show that you are intelligent and value life-long learning. If push comes to shove, and people are let go, you stand a better chance of being retained than those who can only do one thing. 

Keep a clean job history. Do a good job, show up on time, keep a good attendance history. When you find out someone has been let go, you often find out later that there were underlying circumstances that led to their dismissal–including frequent absences, missed deadlines, reprimands for unprofessional behavior, or too many customer complaints. 

Be ready to provide references from past employers. If your present employer wishes to contact your previous employer, do not deny their request. Leaving a company on good terms is always an asset to securing another job.

Never be on time. Always arrive early. Be at least 15 minutes early every day. That way, if you are running late, you will be on time. If you have to park far away, you will walk in and still not be late. If your client is early, you will be there to greet him or her, and not leave someone waiting for you – even if you arrive on time. 

Ask your supervisor what the expectations for productivity are. This will immediately make you stand out from 95% of the other employees. 

Be part of the solutions. Quit whining about what’s wrong and start being vocal about what’s right! A positive attitude goes a long way with many supervisors. When you go to the boss with a problem, go with at least one suggestion in mind for a solution. Even if the boss doesn’t take your suggestion, you will look like a problem-solver, not a complainer.

Don’t drag your feet. We mean this in a literal way. Pick your feet up and walk proud, and get right to your work – don’t procrastinate or let things drag up to the deadline, and then jump in to get it done in a fast flurry at the end. It makes your boss crazy. Gain a reputation for having your act together more so than the majority of people.

Be quiet and work. Quit gossiping and get to work. Your employer is not paying you to gossip. Of course, you want to establish a good rapport with your co-workers, and a little chatting is inevitable and desirable. But spending a half hour regaling your co-workers with your previous evening’s adventures will not make your boss love you. When one of you is talking a lot, two of you are not working a lot. Note: if your boss walks by and two of you are talking, no big deal, but wrap up the conversation so that the boss won’t see the same sight on her way back. The same goes for a group of you. If you are part of a group who is talking when the boss walks by, discreetly excuse yourself to return to your area after a few seconds. 

Always be productive. Don’t let paper sit on your desk for days on end. Get the work done and move on to the next thing as quickly as possible. 

Don’t dress like your co-workers, dress as well or better than your boss. Close-toe shoes, full-length slacks, and shirts that don’t show cleavage or chest hair are your best bet. When in doubt, don’t wear it.

Hold your head high and be confident. A calm, assured energy will take you much farther than carrying yourself in a hunched up ball. 

Volunteer or be active in projects to get the job done. Don’t worry about who gets credit – your boss knows much more than you think. Be a team player. In addition, volunteering allows you to choose the part you will play. If you don’t choose, chances are it will be chosen for you. Either way, you’ll be responsible for some facet, so be one of the first to step forward when you can.

Don’t spend a lot of time on personal phone calls. Work is for work. This includes phone calls from spouses. If your calls are put through by a receptionist or secretary, rest assured that they will not hesitate to tell others that you get personal calls “all the time”.

Stay late, even if it is only 15-20 minutes. People notice who runs for the door at 5:30 pm. One of the best uses of this time is to organize your work space for tomorrow. Take a moment to put away loose papers, empty coffee cups, wipe down surfaces, and locate things you’ll need.

Offer junior employees guidance and encouragement. Offer to show them the ropes or offer training tips. Remember how it felt to be the newbie. If you are not sure someone understood something, be willing to ask if they need assistance. Don’t do the work for them, teach them instead. Be careful what you say to new employees; don’t air your grievances, frustrations, or interpersonal conflicts. Don’t gossip.

Don’t argue a lot, your boss’s opinion is always right for him, so if you found something wrong, try to show your boss, but without arguing. Use a good and quiet way to show the problem point.

 

How to deal with fluttering butterflies at the Office?

Human beings are emotional animals at the core; a strong affection or attraction can develop anywhere – the street, the neighborhood, universities (ah yes, we have been there haven’t we?). Well, when romance springs up in an office setup it can lead to one of two things; it can either bloom into a beautiful tube rose, tall and magnificent – or, it can be your worst nightmare (it can lead to a termination, a law suit for harassment, downfall of one’s career and so on). There is nothing wrong with having an attraction or that special spark for someone; but one should be mindful of the line between a delicate passionate romance and an offending harassment.

Research shows we are likely to spend a third or even more of our lives at places where we work; it is then not surprising for the buds of romance to bloom at the office. Companies have tried to put a ban on dating among employees; but they soon realized “if it has to happen, it will happen”. Also, if two employees are romantically attracted, and if these two employees happen to be among the best ones a company has, they might lose their sense of loyalty for the company. Today, responsible companies have removed the restriction with a statement “what you do with your life is your business; we only care about how productive you are between office hours”. Still, how to make sure a manager isn’t taken off guard and how to make sure you as the management get the best out of this inevitable situation?

Define Boundaries

The first thing you as a manager need to do is make sure your company has a “harassment policy” – if there is not one in place, generate one and have it enforced as soon as possible. Acknowledging and appreciating the human element in your organization you obviously cannot create borders for emotions or feelings; but, you can make the harassment policy very clear to your human resource and let them know about the company’s take on the issue should one be brought up. If there is an employee who is not interested or receptive to the advances of another, they should know they can always come up to you and let you know with a confidence that their identity and the case will be dealt with high confidentiality.

Decide if it is Appropriate?

Many educational institutes as well as offices the world over have defined what is appropriate and what is not. Yes, this does sound a little harsh but then again, the company and its interests come first. The policy should spell out clearly what is and what isn’t appropriate. For instance, a manager being romantically involved with a subordinate can be tagged as in-appropriate. Make sure, the policy is as clear as possible, covering all aspects.

Benefits

The benefits of allowing romance among employees within acceptable limits can do wonders for the morale of your human resource. To start with, you will have a bunch of happy workers who love to work together. A happy worker is a productive worker right? The other benefit is that you will have fewer absentees since workers emotionally connected will look forward to spending time with each other, and since they can be together for prolonged hours at the office they will do their best not to absent themselves from the office. Another advantage is that emotional partners know they have someone they can trust and confide in to talk about their activities and issues at work – this way, they will try to resolve the issue among themselves before coming to you – eventually, the management will have more time to think about more serious issues like market competition and growth.

The Downsides

Situations like these can be controlled in a way that most downsides are preventable; yet, there are some which are simply not, no matter how effective and well laid policy you have in place. If two employees decide to get married, you might lose one of perhaps both. On the other side, you will at times have a few couples who will start to think they are a little more smarter than you – thinking that way, they will try to find loop holes within the policy. This particular disadvantage can be your strength should you decide to see it that way. Even if couples do find loopholes they are actually doing you a favor by finding them for you to fill. Another issue that may arise is the case of “heartbreaks” which is devastating to say the least – you cannot prevent this from happening, but if it does you can ease the suffering, you will need to make sure there is someone in the company (preferably at a senior position) who is friendly, popular among your employees and someone everyone likes to talk to. If an employee does give the appearance of a shipwreck, s/he can go to this individual and talk it out. You will be surprised how much a simple conversation can help.

So What Needs to be Done?

Prevention is better than cure and this is something you cannot prevent; but you can limit an undesirable event. Make sure you have a “fraternization policy”, well formulated and firmly enforced. Once you have enforced it, be realistic with your expectations. Chances are for the first few terms, your policy will reveal loopholes – once that happens, be active in filling those up. Make sure you have an “Employment Handbook” which details each and every policy the management has put in place. Distribute a copy of this handbook to every member of the company and take their acknowledgement for it. If you would like to improve the atmosphere of your company more, try to formalize an Employee Assistance Program/Department responsible for helping employees with their stress and issues, including those of emotions.

A well composed, widely publicized and strictly enforced fraternization policy will still not prevent office romances from blooming; however, it will make it a lot easier and less litigious for everyone involved particularly you, the management.

Remember, a good manager gets things done; a better manager mentors his/her subordinates to accomplish tasks time and time again, being mindful of their feelings and emotions.

So Mr/Ms Manager, choose to be a Mentor!

 

How to Shine at an Interview?

Interviews, interviews and interviews…they are the launch of a new job or a career. But most of the times, they are neither uncomplicated nor very pleasing. A job interview is the perfect example when a person faces excitement and pressure at the same time. This strange combination of sentiments can cloud our judgment and tie our tongues.

Perfection is not a man’s trait and many recruitment managers often over look puny interview mistakes. It is, however, important to be prepared to the greatest extent. There are some slip-ups that you can’t afford and there are some ridiculous mistakes that can cast a bad shadow over your abilities and future career.

On the day of your interview, remember to look good and confident and say all the right things. The rest will be fine. Don’t fret and try to think a little before uttering each word.

 How to Avoid a Disastrous Interview

Don’t be late:

Make proper arrangements beforehand to ensure that you reach the designated place on time. Getting up earlier than usual for a single day won’t hurt! Don’t leave your dress un-ironed till the eleventh hour; you never know about electricity!

If something unexpected happens and you can’t avoid being late, whether it be a traffic jam or your alarm clock didn’t beat on time, immediately call ahead and inform them that you will be late. Don’t keep them waiting, they might adjust you at some other time or reschedule the meeting for some other day.

Don’t forget your CV and other important material:

Perfectly dressed to please and accompanied with your work bag, you accidentally left the file containing your impressive resumes, well crafted work samples and portfolios in the kitchen. That is bad but can be managed. You must have the CV and portfolios in your email. Try to get them printed before hitting the office for interview.

Handling a Wardrobe Malfunction:

Nearly everyone has faced some wardrobe malfunctioning before important events and moments. Such circumstances are sometimes beyond our control. One might get splashed by a passing by car on the way to the interview. It is quite possible that your crisp shirt ends up looking idiotic as you reach the office. The best thing to do in such circumstances would be to continue with the interview and at the start of it, explain what happened. Your interviewer would rather like you for your sound experience than loathe to your mud speckled shirt.

Be Prepared and Deliberate:

Do necessary research about the company and the people you are about to encounter. Any misinformation regarding them might suggest careless attitude on your part. You just can’t forget the interviewer’s name but if it skips your mind out of sheer nervousness, try to be smart and look at the nameplate on the desk for a clue or search for certificates or credits that might be adorning the walls. In this way you might get through the situation.

If You are a Young Professional…

If you are a fresh graduate, you are not a seasoned professional with decades of experience on the resume and employers are well aware of this fact. They know that your lack of experience will be compensated by the knowledge you have about the current trends and technology. Be confident about who you are. During the interview, you should emphasize on the fact that how enthusiastic you are about learning from the industry leaders on board.

Things Not to Say During an Interview:

When Asked to Introduce Yourself…

This is one of the trickiest yet interesting questions asked during the interview.

Upon this question, you do not need to ruminate on your life. The interviewer is least interested in your life’s intricate particulars. Don’t blurt out the following details.

  • A brief synopsis about your childhood.
  • How badly you want this job.
  • The details of your unstable marital life.
  • Your religious and political beliefs.

The potential employer certainly is interested in your professional capabilities and not in your personal life. All he wants to make sure is that you can diligently handle the task at hand.

I Hated My Last Boss:

Your last boss was a living misery and the sole purpose of his life was to make the lives of his subordinates miserable. You know this but you potential employers don’t know! Trash talking is a highly frowned upon habit. People do not like back biters in their team. Even if you are rightly speaking, you would not be liked for cursing your boss.

I Don’t Know Anything About the Company:

This is part of the homework that you should be accompanied with while going to an interview. If the interviewer asks why you are interested in this job and you come up with this sort of reply, then it could be easily assumed that all you are after is money and not a career. With today’s swift technology, there is no excuse for this kind of reply except slackness and irresponsible attitude. Google the company’s profile and grab all the important information so that you can justify the reason for your application.

Don’t Talk About Promptness…

Punctuality is a sought after trait. You show up 10 minutes late; most probably it is going to be fine. It is not going to be nice if you suggest afterwards that promptness is your strength. Avoid any such contradictory statements.

Yes, Yes, Yes, No, No!

One word answers are never persuasive. At an interview, it is your task to convince the interviewer that you are the perfect person for the post and you can do a fine job. Even if the question is vague, try hard to answer it in the best possible way. Don’t drone on and on, but avail every chance to prove that you are the person they are hunting for.

Don’t Embellish Your Experience

Don’t go too far on the road of convincing. Be truthful and honest. If you don’t know something the interviewer asks for, fess up and tell him how much you are looking forward to learn the new things. If you brag about qualities you don’t have, chances are that sooner or later the employer will find out. This situation will lead to even worse circumstances; you will certainly not be liked and you might get kicked out!

I’m Going to Need to Take These Days Off:

We all are committed to our personal lives and we all need to fulfill our responsibilities. The potential employer is clearly aware of this fact. Don’t bring up your personal life during the first interview. If you make it to the offer stage, talk about your personal issues and hopes. Talking about your life prior to a job offer will make an impression that either you are self obsessed or too confident that you will get the job.

And Another Thing I Hate…

Don’t scorn in front of a potential employer. Most people want to hear it all sweet and cutesy. Do not present opposing views on subjects that do not matter. It seeds ill feelings and you might get a rejection in the mind of the interviewer. If you don’t agree upon certain things, either say it politely and respectfully or just let it go. After all you want to score this job and have a good working relationship with your boss.

Most Common Interview Blunders:

According to a survey, the following are the errors job seekers make most often:

  • Using cell phone: 77 percent
  • Appearing disinterested: 75 percent
  • Dressing improperly: 72 percent
  • Appearing haughty: 72 percent
  • Talking disapprovingly about current or previous employers: 67 percent
  • Chewing gum: 63 percent

During a job interview, the interviewer seems vicious. Believe me, he does not want to humiliate or mortify you. He just wants to make sure that he does his job flawlessly by choosing the right person for the company. He is certainly not a sadist; his job (recruitment) makes him appear so!

 

If we boil it down, there are two basic kinds of employees; those who are liked by all and then there are those who are not. We all have had encounters with colleagues and seniors who seem to be a little too harsh, the “in your face-know it all’s” and we do feel a repulsion from them. On the other side, there are also people we appreciate and are keen to interact with. If we observe, the employees who seem to be kind and gentle often climb that company ladder quicker compared to those who are a little over the limit. Why is that so, and if one needs to be kind and professional to grow within the company how does one go about it without the risk of being too sweet?

Step 1: Blending in the Company:

The first step towards becoming the blue-eyed employee of the company is to blend; this might bring up the argument “those who blend are not noticed”; the Chinese came up with a response, “the nail that sticks out, gets hammered”. You will need to blend in brilliantly according to the company’s atmosphere and the way they carry out daily routines. This comes down to the way you interact with others around you particularly your seniors. Your goal here is to make it clear to them through your actions that you have completely accepted the company’s atmosphere and you appreciate being a part of it.

Step 2: Making Your Presence Felt:

This is where it gets slightly technical; your next task is to make your presence felt without giving an impression of you being “over efficient” or “over confident”. Should you be tagged as being over efficient you will be swimming in crimson tides for sure? Making your presence felt starts from completing whatever is assigned to you in exactly the way it is expected to be completed – not more, not less. If there are ways you believe can improve the quality of work you are assigned with, make sure you let your supervisor know in the most humble tone possible. For that matter, you can say something like, “Sure Sir, I will compile the report sooner than you expect it; but Sir do you suppose it would be better if we do it this way?” Understand the play of words here, by saying that, you are actually putting your supervisor in a “supervisory” role without questioning his/her authority. The worst thing you can possibly do is to question your supervisor’s position – no matter what level of career you have; no matter how silly your superior seems to be. You cannot question your senior officer’s position, period!

Step 3: Be Professional:

Being professional is one of those things no university or educational institute can teach you perfectly – you need to learn that on your own. Yes, there are some rules to professionalism you are told; “nothing is formal unless it is on paper” is one of those; however, the rest you need to observe and learn on your own. For instance, where does the boundary of professionalism end and rudeness begin? We have all encountered someone who was a little too formal for us; and although they were being nothing but, we felt they were being rude. The goal here is to be professional without being rude; dress up neat and clean; a well-pressed suit is always the best bet. Do not wear bulky belts or watches resembling that of a rapper; wear in moderation. Your hair should always be neatly trimmed, and your shoes should always be polished. Next, comes your interaction; being polite with a gentle smile on your face does not mean you are being unprofessional. Keep a friendly smile when situation asks for it and always maintain a calm eye contact; also make sure you are serious when something serious is being discussed. Be attentive, and be confident.

Step 4: Be the Pack Leader:

By now, you have shown your supervisors that you are enthusiastic, professional, sincere to other employees and intend the best for the company. Now is the right time to let them know you are ready for a team of your own. Take initiatives, take charge; whenever your supervisors ask for volunteers, step up to the challenge and come through. While doing so, make sure you do not step over someone else – as it is very easy to do so in this stage. If there is someone else trying to get the same assignment, just make your presence felt be competitive but do not step over them – let your supervisors know, you are willing to take on the challenge. Sooner than you know it, you will climb up the ladder one-step. To keep growing you need to keep practicing these steps religiously.

Often that promotion will take a while before it knocks on your door; the key is consistency and positivity. Whenever someone else is promoted, share the cheers and do not feel bad about it. Negativity shows on your face and supervisors know how to read it- so stay positive!

Here’s to you – the next Employee of the Year!

 

Important Aspects of a Career Shift

Many people realize that they have chosen the wrong career in their life and as soon as they are aware of their mistake, they want to change their career. However, altering your entire career path after you have been working in a field for years is not an easy task. You have to consider the problems which might arise when you decide to switch from one career to another. It might turn out to be a bad move as many people do not get settled into a new career so easily.

The problem with starting a new career is that you have to begin from the very first step and work your way to the top. For someone who has been working for years in an organization and has climbed the ladder to a certain extent, doing it all again can be scary. Not only that, since you have to start at the bottom you might also have to report to someone who is considerably younger than you are and that can be difficult for some people to deal with.

A career change is not only a big change in your professional life; it also requires you to make some changes in your lifestyle to adjust to the new career. There are many people who are too scared to change their career paths and never try but there are also those who change the career but then revert back after a few months.  The main reason is that changing you career can be difficult and scary at the same time. Given below are some tried and tested ways to help you in starting a new career successfully and have a rewarding experience.

Plan Carefully And Meticulously: 

The most important aspect of a career change is to make sure that you are taking the right step. Of course there might be some reservations and fears but you need to be sure that you have done all that was possible to make it successful. Before you leap to any job opportunity you need to consider some important things.  Decide whether you want an entire career change or a minor career shift, or maybe you need to change the industry or sector you are currently working in.

When you make specific plans, the change in the career path will be less scary. You must try to find out as much as possible regarding the career option you are leaning towards. For instance you need to know the number of average working hours in that career, any kind of special training that you’ll need to excel  in that field etc.

Discuss Your Plans With Others:

It always helps to talk to someone who has gone through a similar phase in his or her life and by sharing experiences you can learn a lot. Moreover you can learn from the mistakes they made and make sure that you avoid them when you make a career shift. You need to talk to people who have recently made a significant change in their career paths and are happy with their decision.  They can provide you with a lot of relevant information and motivate you to make the right decision. Even if you cannot find someone who has changed his career recently in your circle, you can always go to online forums and discuss your hopes and fears with people who have been through this rough patch.

Know What You Want:

One thing you need to know is that changing your career is not a simple task. You cannot change your entire career path every few years so it is important to make sure that you are choosing a career where your heart lies. Think about what you want from life, what you want to do in life and how you want your professional career to evolve. Finding an answer to all these questions will help you in making the right decision.

Technical Training:

When you have decided on a career change, you need to make sure that you are capable of joining that industry and perform well. If you need educational or technical training to join an industry, make sure that you get it before making the career shift as you need to be ready to take on challenges at the new job with the latest skills you have acquired.

Get In Touch With Your Network:

Networking is one of the most important tools when you are looking for a job and especially when you have made a career shift. Over the years, we make many contacts working at different places and hence the bigger the network gets, the higher are the chances that you will get a job successfully. Moreover, since you are new to the industry, a strong network can help you a lot in getting to know the basics of the industry and how it works.

Look At The Bigger Picture:

When you make a career change it is extremely important to see the long term effects of the move and evaluate how it will affect your professional life. Your career shift should help you in achieving your professional goals and evolve into a much better professional in the long run. Just looking to the short term benefits can hinder your growth as a professional and result in job related frustrations as well.

 

 

Crash Course – Leadership Basics!

Leadership is somewhat an enigma for most of us; we try to be our best at what we do yet still often in our performance review we get to read “lacking leadership skills”. There is a ton of information available over the internet and many articles that define leadership and the skills required to be a leader are free to read – but since all this information is scattered, we only sift through and think we got enough information out of the few articles we found. This article is a summation of all the secrets of the Holy Grail we call “Leadership Skills”

It’s About Making Things Happen

To be a leader, you need to make things happen. Should you come across something that needs to be done, get up and do it. Leadership is not only required in the professional facet of your life, it plays a vital role in your personal as well. If you have dishes to be washed, get it done! If you have assignments to complete, do it! Don’t be lazy or distract yourself from the task at hand. Remember, being professional starts way before you are formally employed, so start today, start now – and get it done, whatever it is you need done!

A Good Listener before a Good Leader

We all know and agree nothing in existence around us is without reason or purpose. Ever wondered why we have two ears and one mouth – think deeper, why do we have 32 bars around our tongue? Simple, so we could listen more and talk less. Leading is all about listening more, understanding and taking the necessary action. As a leader, one needs to listen to every bit of information available, think about it well and then take required steps. You must have seen CEOs often talking very little, taking brief pauses during the little conversation they have – it is not because they are arrogant or think too much of themselves, rather they take their sweet time thinking and then speaking. So listen well, and talk less.

Three Tough Questions for a Leader

Every day is a journey when it comes to our existence, same is the case with profession; the three questions which need to be clearly answered and explained are “where are we to go?”, “how are we supposed to get there?”, “what would be my role”. Every team asks these three questions from their leader and expects clear answers. The leader will never be able to explain and answer unless s/he isn’t clear on the journey – so make sure you have enough information to clearly answer. Unless you do so, your team will be confused and your results, well let’s just say they won’t be what you expect them to be.

Jack of All…

As your career progresses, you will be expected to operate in a range of positions dealing with a number of tasks. A leader is supposed to be a “jack of all trades and master of none” so to say. A leader knows enough about almost everything relating to today’s dynamic corporate world and has the ability to:

  • Develop ideas
  • Effectively plan its implementation
  • Execute the plan second to none
  • Achieve superior results time and time again

At first blush this does seem like a tough challenge, after all who can know it all, right? Well, here is where we make the mistake of shying away from it. Its not like you mug up the books and case studies, all you need is knowledge and that comes from “observation”. So my friends, start observing, regardless your position.

Be Curious

“Curiosity kills the cat”, we all heard that growing up – well, we are grownups now, so the statement becomes “curiosity is a prerequisite to continuous improvement and excellence”. How would man make it to the moon if it were not for curiosity, I would like to know. You need to be curious, what’s around that corner, what comes next, what’s that market like, how can we tap in? Do you know, back in the mid-1900s, when pilots were faced with the sound barrier, they called it the Devil in the sky which will rip your ears off if you try to challenge it. Chuck Yeager (Charles Elwood) went toe to toe with the sound barrier and defeated it in October of 1947. That tells us a lot about leadership should we choose to observe, Chuck Yeager was simply curious, while other test pilots were demanding a high compensation to fly the test plane called Bell X-1, Yeager accepted by saying, “The Airforce is paying me already”. He retired as a Brigadier General  in 1975; latter on in 2005 acknowledging his military achievements the Air Force promoted him to Major General. So you see, legacy of a leader carries on. As a supplement to reading this article, watch the movie “The Right Stuff (1983)” – it tells the tale of Chuck, and teaches a lot about leadership.

Every Picture has Two Sides

Whenever you are confronted by a situation in which you have to deal with a number of people before coming to a decision yourself, listen to what every one of them have to say. Instead of filtering out people you are not very fond of in particular, listen to everyone; chances are that very individual gives you a “eureka” moment. Remember, every situation has multiple conclusions – don’t jump to one, analyze carefully and sincerely.

Prepare, Make Contingencies, and Prepare More

A failure to prepare is a success in preparing to fail. A common mistake most of us make, we think we “have it covered” or say “hey I got this!” – ask yourself, “do I really?” If something inside you begins to jump around and makes you uneasy, you are not prepared my friend. So what is a good preparation then? A good preparation is a plan laid in such a way that every possible corner is covered. It is something like “baby-proofing” your house – something you do when you have new kids in the house and don’t what them to hurt themselves, or damage that expensive home entertainment system you recently purchased. Moreover, a good plan will also have effective contingencies, and satisfies the “if this, then that” situation.

There you have it people, the 7 key points to adopt if you would like to be a leader. As mentioned earlier, a leader makes things happen – so sit silent for a moment after you read this article, think and then “it’s all guns blazing!”. Go get some!

 

Managerial Mistakes to Be Avoided At All Costs

Managers need to be very vigilant when they have a team of employees working under them as they have to personally motivate each employee to give his best performance and make sure that all of the employees are happy with their jobs. If you are at a managerial position, it is expected that you can manage a team successfully and without any issues arising between the team members.

Given below are some of the most common mistakes made by managers which result in low output of the entire team:

Neglecting People In Favour Of Policies:

There is no doubt that policies are meant to be followed strictly but showing some flexibility with employees is also important. If a very hard working employee has a personal problem which is making it impossible for him to attend the office during the mentioned timings, rather than letting him or her go, it is better to allow him or her some leniency in time so that you can retain the valuable employee by bending the rules to some extent.

Lack of Communication:

One of the most important aspects of the job of a manager is to make sure that he or she is communicating with the employees regularly and effectively. The manager needs to convey the specific instructions for a given task and the time available to finish the job. A manager has to assess each team member on the basis of his performance and this needs proper communication within the team and with the manager.

Ignoring the Team Members:

Ignoring the concerns and the suggestions provided by a team member is not a good way to get the team motivated. The team members often come up with very good ideas and ignoring them can lead to missing a good opportunity for any given project. A good manager listens to his or her team members and takes their suggestions into consideration.

Failure to Take Responsibility:

A good manager is one who focuses on not only getting the credit for the successes but is also comfortable in taking responsibility for the failures rather than blaming it on the team members. You need to be able to accept your mistakes and take full responsibility for the consequences if you are hoping to become a good manager.

Favouritism among the Team Members:

Although we are all aware of the fact that favouritism and nepotism in a team can lead to poor output and lack of motivation for the rest of the employees but the fact remains that some managers do indulge in this practice. Picking your favourite member of the team and allowing him or her special privileges not only affects the performance of the team members but also gives you a negative reputation.

Setting Unrealistic Tasks:

Some managers are so obsessed with getting the work done as soon as possible that they do not take the time to explain the tasks assigned to the team members properly and push the team for instant results. This leads to a lot of mistakes and often the team members feel stressed out and fail to achieve the best results possible.

Implementing Too Many Changes:

While some changes are good, implementing too many changes too often can lead to unrest among the team members as most people are comfortable working in a set pattern. Whenever you are planning on implementing a change, make sure that all team members are comfortable with the change and can easily adapt to the change.

 

Multitasking: Your Way To The Top

Many of us face problems at work as we often fail to meet the deadlines or panic when we have too much work on our hands. Yet there are those who seem to be handling every task efficiently and never fail to meet a deadline. We often feel envious of such individuals and wonder why these people are always ahead of us and are able to complete their tasks with such efficiency and enthusiasm.

Ever wonder what their secret is? The answer is simple: multitasking. Anyone who is good at multitasking can increase his work efficiency by almost a hundred percent. Many people have the inborn talent for multitasking while others have to learn this art through trial and error. Whatever the case may be, multitasking at work can save a lot of time and energy and help you in achieving better results.

What Is Multitasking?

In very simple words, multitasking is handling multiple tasks at the same time without compromising on a single task. The ability of handling multiple tasks at the same time makes you more efficient and productive at work.For this precise reason, employers retain employees who are good at multitasking and such individuals get more promotions as compared to their peers who are not so good at multitasking.

Who Can Multitask?

There are many people who consider that multitasking is an inborn talent that cannot be acquired by practice. There is also a group of people who believe that women are naturally better at multitasking than men. Both these schools of thoughts are wrong as anybody can learn to multitask. While it is true that there are some people who are naturally good at multitasking, there is nothing to say that multitasking cannot be learnt or acquired by practice.

The Basics Of Multitasking:

Multitasking is not as difficult or complex as it sounds and one can learn to multitask by following a few basic steps such as:

Organize:

In order to be able to multitask, the most important thing is that you need to be organized and everything you are dealing with should be planned. If you are not organized you cannot efficiently handle the tasks simultaneously and in the end you might end up wasting more time in switching between tasks rather than saving time.

Prioritize:

You need to make a schedule and prioritize all the tasks that are at hand according to the level of importance. When you have a scheduled list, you can very easily handle two or more tasks at the same time without wasting any time at all.

Start With Simpler Tasks:

If you are new to multitasking, it is bets that you start with simpler tasks in the beginning as they will be easier to handle. Trying to multi task on difficult projects can lead to failure and frustration which might deter you from learning to multitask.

Finish Pending Jobs:

If you are working on a single or more jobs make sure that you finish them before turning to the next one. If you leave jobs unfinished and start new tasks every other hour, at the end of the day you will have worked very hard but not finished a single job. This destroys the essence of multi tasking and wastes time rather than saving it.

Delegate Tasks:

A very important part of multitasking is delegating work to the team members. As a manager you can distribute work efficiently to make sure that the results delivered are on time and up to the mark. You need to realize that not all tasks can be accomplished by a single person so it is important to share the burden.

Handle Tasks Without Delay:

If you wish to multitask, you need to be able to deal with each and every job as soon as it lands on your desk. Do not leave tasks for later on if you have the time to get them done now. Leaving jobs for later is never a good idea as it leads to work piling up and wasting more time in getting it sorted.

Take A Break:

Even if you are trying to get used to multitasking, there is no harm in taking a break every now and then as it will help in releasing the stress and when you are more relaxed you can deal with the jobs at hand in a more efficient manner.

Split tasks into smaller jobs:

Some people find it hard to work on a big project as the task seems too daunting and huge. This problem can be easily solved by breaking the task into smaller parts so that each part can be dealt with as an individual job. This will help in improving your performance by teaching you how to multitask and once you are done with the small tasks your big project is already completed.

The Down Side Of Multitasking:

While there are many benefits of multitasking, some people argue that there are also negative aspects to multitasking. It is true that multitasking can be detrimental in some aspects, which is why it is important to know when and how to multitask. Some of the common drawbacks of multitasking include:

Stress:

When you are multitasking, be sure to know your limits as too much multitasking can be stressful and lead to increase in job related stress. You need to take regular breaks and know when to call it quits. Pushing yourself too hard to achieve the maximum possible results can result to a burn out.

Lack Of Work-Home Balance:

Moreover it is important to retain a balanced approach in work and personal life as people who are used to multitasking can get a bit carried away and loose this balance. People who multitask often tend to become workaholics as they feel difficulty in detaching themselves from their work.

Conclusion:

Multitasking is work technique that helps you in performing better with effective time management. Once you learn how to multitask effectively, you can progress in your career by getting the maximum output from your time and effort. Make sure that you do not over do it, as excess of everything is bad.

Networking Mistakes Everyone Should Avoid!

Maintaining and building a professional network is essential for any person who has been in the professional field for some time. Having a strong professional network can help you tremendously along the way as it gives you an edge over the other candidates in the same field as yours. When you have a strong professional network to depend on, you can be sure that whenever there is a job opening in the related field, you will get informed by the contacts from your network.

Applying to a job through your professional network improves your chances of getting the job as most of these jobs are not even advertised by the companies openly and the only way you get to know about these job openings is via internal contacts.

Who Should Be In Your Professional Network?

There is no hard and fast rule to decide who should be added to your professional network and who should be excluded. While it is commonly believed that the more people are in your professional network, the better it is for your career.

This approach is not necessarily right as it is more important to maintain the standard of your network by making sure that all the significant people who you have worked with are included in this group. Your old colleagues and superiors, who have worked with you closely in the past are definitely an asset to your network as they know your strengths and weaknesses and can better recommend you for a job opening.

Common Networking Mistakes To Be Avoided:

There are many common mistakes that can ruin the professional network and your chances of career advancement through this channel. Some of these mistakes are:

Delay:

The most common mistake is waiting too long to start networking. Many people start networking when they lose their jobs and are looking for another option. To be effective in professional networking one has to create contacts and relationships while you are working within an organization, not after you have left.

Vagueness:

Networking events play a very important role in making sure that you get in touch with the right contacts. However when you go there, you should know why you are participating and what you hope to gain from the experience. If some starts a conversation you need to know what to say and what you want to gain otherwise you might just end up losing a golden opportunity to establish contacts.

Unprofessional Email ID:

Establishing contacts and maintaining them is all dependant on using an Email ID. Using an email ID that is unprofessional and does not include your name can give the impression of a non-serious attitude. For instance, using “unemployed.mba@” as an email ID for professional networking is not a good idea. Instead use an email ID with your name for professional purposes.

Wasting other’s Time:

When you are talking to a person on phone or chatting online with a contact, do not engage in useless conversation and waste his valuable time. Be precise and to the point, as the other person will appreciate your brevity. Similarly do not stick to one contact for a long time at a networking event as people are there to meet as many people as they can within a limited time frame. So use this opportunity to mingle and strengthen your network.

Treating Contacts as Temporary Assets:

When you have successfully created a network for yourself, make sure that you maintain the contacts and interact with them occasionally. This will make them feel valued and they will be willing to help you in future endeavors as well. Never fail to send a thank you note when a contact has helped you out and always send replies to emails. Failing to reply to the emails and ignoring basic etiquettes such as sending a thank you note are not only in bad taste but also have a negative impact on your professional network.

Being untruthful:

Lying is the worst thing that can lead your entire professional network to crumble. If you lie to one person on your network, it will find its way throughout the group and sooner or later you will be exposed. Keep in mind, having a good reputation is essential in any professional field and once you ruin your reputation it will be very hard to make amends.

Bragging:

While it is understandable that you do not wish to appear naïve or a newbie but you need to understand the difference between a confident person and someone who is just bragging and showing off to impress others. You can mention your expertise and achievements when it is appropriate or when the other person asks you about your work and experience. Even then, you should have a brief answer prepared so that the other person can retain the useful information and pass it on when needed. If you start ranting about the things you have done, it is highly possible that by the time you stop talking, the other person might not remember a single word you have said.

Dressing poorly for an event:

If you are going to a networking event, make sure that you look professional and presentable. While it is not a formal event, many professionals consider this an important event towards future job opportunities. If you look like a person who is not even interested in dressing properly and shaving for a networking event, there is a high chance that you will be ignored by most of the employers. So it is up to you whether you take this opportunity or let it fall.

Being Passive:

The worst mistake ever in professional networking is having a passive approach towards maintain contacts and asking for job openings. By being inactive you are missing out on golden opportunities, as they will not be able to inform you of a job opening that might be perfect for you. Keep asking for job postings and take their advice on professional matter but make sure that you are proactive in approach rather than start nagging the other 




Networking No No’s!

We have seen the importance of social media in our personal lives and we have also seen its effectiveness when it comes to our careers. These social networking websites have both work and play to offer; however, in the excitement of it all we do go overboard by mixing the two together. Be mindful one should have a clear partition between the personal and professional aspect. This article covers the five most ineffective networking practices

  1. Not Keeping in Touch

Most of the times when we add someone to our buddy list, we don’t think twice before clicking the “add friend” button. Once added, we forget about them – not keeping in touch is considered very rude and if the person you recently added happens to be a professional, my friend you just hammered your own foot. Following up with your contacts is very important, once you establish connections with other professionals express your interest and show you are keen to keep in touch. Remember your interaction; make notes if you have to so the next time you interact you are up to date.

  1. Pointless Profile Activity

Social networking websites are just like meetings; some are “hang outs” where you can crack jokes, relax and kick back – while others are like “meetings” or “formal gatherings” where you are required to wear particular attire and expected to behave accordingly. Posting inappropriate links, starting pointless discussions or making childish comments will only make your profile weaker. Imagine, you are at a formal dinner with your parents, you see a few people your age, the rest are all grownups with silver hair and aged foreheads, how would you feel if one of the people your age starts hammer time right in the middle of the tables? Doesn’t sound like a good idea; does it? Same is the case here; make sure your posts, comments and replies are appropriate and in accordance with the nature of the site.

  1. Making Insignificant Impressions

When we talk about impressions, they should be strong and long lasting. A memorable experience will speak volumes for a long time, so make sure every interaction you have, leaves a strong impression. Interact in a way that evokes emotion and feelings, you should be mindful of your abilities and market yourself well with all you have.

  1. The True Meaning

Often professionals would like to employ networking websites to sell themselves or add to their card collection. Take the time out to know people around, talk about common interests share views and discuss accordingly. Try to develop and maintain a healthy relationship and if you can volunteer your services. It is all about making contacts, right?

  1. Big Mouth

We like to have our minds heard, and it is alright as long as you don’t overdo it. Pay attention to what is going on, what are people talking about, what is that discussion about? If there is a particular topic being discussed and you feel like commenting, make sure your information is correct and up to date. Focus on the people you meet by listening to what they say and try to remember the interaction. A positive upbeat attitude will speak for your personality; it will also allow others to feel more comfortable with you. Even if you are going through some tough times, tell it in a way that is light and positive.

Other than the five points mentioned above, the “profile picture” also seems to be an issue. Let it be clear, on a professional networking website no one wants to see the size of your biceps, or that posh car you have – and surely they have no interest in how good you look with that double shadow eye shade or how pretty your hands look with a French manicure. Your profile picture should be “modest enough” preferably with you wearing something formal. That picture you have on your profile is the first thing other people might see and not all of them will be willing to give you a second chance to improve on your impression.

Having an awareness of these ineffective networking strategies improves your chances with your competition. There are many professional networking websites with a number of high key professionals actively participating; make sure you send out the right impression, you never know the person you are interacting with might be willing to offer you the position of your dreams.

 

No matter what level of career one has, resigning presents a major challenge. The correct way results in a cheerful goodbye and references that can take you places. On the other hand if done incorrectly, well let’s just say your career progress can be challenged even impaired. Without a doubt resignation is a delicate affair; but, you do not need a surgeon’s rock steady hands to carry out a successful resignation.

Make sure to be sure

Resignation is a serious matter and no matter how advanced technology becomes there does not seem to be a particular “undo” button should you decide you would like to take the resignation back. You need to be absolutely sure that resignation is what you want because once you walk that road turning back is not without consequences. Ideally, you should have signed another contract before putting in your resignation to the previous company. A promise of employment, a plausible cause of employment, promises made by family and friends do not qualify as a strong enough reason to resign. It might sound harsh, but in these times, jobs are hard to come by – so make sure to be sure about it.

Good to go?

So you have made up your mind and are certain a resignation will add to your personal and professional life. Your next step is to go through the contract you signed and make sure you know about any policies about resignation that the company may have set in place. This is again a very important part of your resignation; a good resignation might break a few hearts, it might even make a few eyes wet; but it will never end in any hard feelings. You simply cannot put a post-it on your boss’s table that says “Boss, I quit!”. Having said that, companies today often call for previous references and or recommendations before even giving you an opportunity to sit an interview; needless to say, you need to leave the old company with a confidence that if a new employer calls your previous one, they will say something good about you.

Writing that perfect resignation

We all like to write and talk, be it with friends, writing stories as answers for questions we have no clue about – writing is something we do a lot of. Professional writing is something very different; in fact, the difference is so major there are particular courses for Corporate Communication being offered in Business Institutes around the world. In short, the nature of business communication pivots around the idea of being to the point and “enough” – nothing more, nothing less. When it comes to writing a perfect resignation, the only information it needs is telling the company that you are leaving, and stating your last day of work; if you feel you should write a few liners about how you enjoyed your time there – please hesitate to do so. The ONLY information a good resignation letter needs is your “decision to leave” and “date of your last day at work”. Refrain from adding needless information such as; reasons for your decision to leave, where you are going, what would be your new responsibilities and such. There is a golden role when it comes to business communication, and that is “the more you talk, the more you expose yourself”. Exposure is good, but exposing yourself during a resignation is not a very good idea.

Breaking the news – making it easier on them

Make sure you know, by resigning you put a company at an immediate disadvantage. The opening you create may take a fair amount of time to fill, not to mention the costs associated with it. By resigning, you tell the company “I am not interested in this Company anymore”. The least you can do is to be civil, because whatever you leave behind may catch up with you latter on – remember what was previously stated about “references”? Make an appointment with your Boss, try to arrange a time when your Boss is in a good mood – hand deliver the letter. Put the resignation letter in words, vocalize whatever your resignation letter states. Do be prepared for one of three things that can happen: your Boss might professionally acknowledge your resignation, say a few words about how sorry he is to see you go, shake your hand and set you on your way. Your Boss might go silent for a moment before asking you what you wouldneed to reconsider your decision; or your Boss might even ask you to sit in another meeting to discuss the possibility of reconsideration.

This “reconsideration” in most cases rather in a majority of cases does not go in your favor. You might be offered something very enticing, an immediate pay increment, a new shiny car, a promotion – and that is just after they softened you into submission by praising your hard work and professionalism. As you walk out that office door, patting yourself on the shoulder and smiling for getting an amazing deal, your Boss is on the phone arranging with a recruiter for a confidential replacement. Once you have made up your mind, just stick to your guns – you will be better off that way.

Be wise, don’t fall for the spider web!

A counter offer is a direct and often dominating appeal to your ego and an intense attempt to push that “guilt button” that we all have. It is unprofessional of your company to even attempt it, similarly it is unprofessional, and to be honest ill conceived of you to accept it. So be civil; resign, smile, shake hands, smile again and walk away!

Whatever happens happens for a reason – and as it happens to be, it all happens for the best!

 

Self confidence is the difference between feeling unstoppable and feeling scared out of your wits. Your perception of yourself has an enormous impact on how others perceive you. Perception is reality — the more self confidence you have, the more likely it is you’ll succeed.

Although many of the factors affecting self confidence are beyond your control, there are a number of things you can consciously do to build self confidence. By using these 10 strategies you can get the mental edge you need to reach your potential.

 

 

Build Self Confidence

  1. Dress Sharp

Although clothes don’t make the man, they certainly affect the way he feels about himself. No one is more conscious of your physical appearance than you are. When you don’t look good, it changes the way you carry yourself and interact with other people. Use this to your advantage by taking care of your personal appearance. In most cases, significant improvements can be made by bathing and shaving frequently, wearing clean clothes, and being cognizant of the latest styles.

This doesn’t mean you need to spend a lot on clothes. One great rule to follow is “spend twice as much, buy half as much”. Rather than buying a bunch of cheap clothes, buy half as many select, high quality items. In long run this decreases spending because expensive clothes wear out less easily and stay in style longer than cheap clothes. Buying less also helps reduce the clutter in your closet.

  1. Walk Faster

One of the easiest ways to tell how a person feels about herself is to examine her walk. Is it slow? tired? painful? Or is it energetic and purposeful? People with confidence walk quickly. They have places to go, people to see, and important work to do. Even if you aren’t in a hurry, you can increase your self confidence by putting some pep in your step. Walking 25% faster will make to you look and feel more important.

      3.Good Posture

Similarly, the way a person carries herself tells a story. People with slumped shoulders and lethargic movements display a lack of self confidence. They aren’t enthusiastic about what they’re doing and they don’t consider themselves important. By practicing good posture, you’ll automatically feel more confident. Stand up straight, keep your head up, and make eye contact. You’ll make a positive impression on others and instantly feel more alert and empowered.

  1. Personal Commercial

One of the best ways to build confidence is listening to a motivational speech. Unfortunately, opportunities to listen to a great speaker are few and far between. You can fill this need by creating a personal commercial. Write a 30-60 second speech that highlights your strengths and goals. Then recite it in front of the mirror aloud (or inside your head if you prefer) whenever you need a confidence boost.

  1. Gratitude

When you focus too much on what you want, the mind creates reasons why you can’t have it. This leads you to dwell on your weaknesses. The best way to avoid this is consciously focusing on gratitude. Set aside time each day to mentally list everything you have to be grateful for. Recall your past successes, unique skills, loving relationships, and positive momentum. You’ll be amazed how much you have going for you and motivated to take that next step towards success.

  1. Compliment other people

When we think negatively about ourselves, we often project that feeling on to others in the form of insults and gossip. To break this cycle of negativity, get in the habit of praising other people. Refuse to engage in backstabbing gossip and make an effort to compliment those around you. In the process, you’ll become well liked and build self confidence. By looking for the best in others, you indirectly bring out the best in yourself.

  1. Sit in the front row

    In schools, offices, and public assemblies around the world, people constantly strive to sit at the back of the room. Most people prefer the back because they’re afraid of being noticed. This reflects a lack of self confidence. By deciding to sit in the front row, you can get over this irrational fear and build your self confidence. You’ll also be more visible to the important people talking from the front of the room.
  2. Speak up

During group discussions many people never speak up because they’re afraid that people will judge them for saying something stupid. This fear isn’t really justified. Generally, people are much more accepting than we imagine. In fact most people are dealing with the exact same fears. By making an effort to speak up at least once in every group discussion, you’ll become a better public speaker, more confident in your own thoughts, and recognized as a leader by your peers.

  1. Work out

Along the same lines as personal appearance, physical fitness has a huge effect on self confidence. If you’re out of shape, you’ll feel insecure, unattractive, and less energetic. By working out, you improve your physcial appearance, energize yourself, and accomplish something positive. Having the discipline to work out not only makes you feel better, it creates positive momentum that you can build on the rest of the day.

  1. Focus on contribution

Too often we get caught up in our own desires. We focus too much on ourselves and not enough on the needs of other people. If you stop thinking about yourself and concentrate on the contribution you’re making to the rest of the world, you won’t worry as much about you own flaws. This will increase self confidence and allow you to contribute with maximum efficiency. The more you contribute to the world the more you’ll be rewarded with personal success and recognition.

 

Self Assessment: Finding Your Niche

Finding the career that is perfect for you is not as easy or simple as most of us expect it to be. Some have to switch from one career to another in search of the profession of their choice. Being stuck in a job which is not in accordance with your natural capabilities can lead to a burn out very soon in the professional life.

A person can only perform his tasks well if he is good at the job, which means possessing the skills and natural inclination towards that job. The dilemma in Pakistan is that students are not provided any proper counseling which can help them in finding which career will be right for them. Most youngsters get enrolled into Medical and Engineering because their parents want them to enter the specific field and others get enrolled wherever they can. The limited educational opportunities available in Pakistan do not allow these students the luxury of choosing a vocation of their choice.

Still, it is never too late to get on the right track and self assessment is the most important tool that can help in getting this done.

What Is Self Assessment?

Self assessment is the first step in anyone’s professional career as one cannot lead a successful professional life without choosing the career path that is appropriate for him. Self assessment helps a person in reviewing his capabilities and skills and determines a professional path which suits his personality so that maximum output can be delivered.

Focus Areas:

Self assessment basically focuses on certain aspects which reveal a lot about the person’s orientation in professional life.

These aspects include:

Goals:

What you want from your professional life both in the long term and the short term, helps in determining profession is suitable for you. It can be money, fame, stability, status, or anything else that you feel is the reason you want to enter a profession.

Interests:

Interest and hobbies are important in selecting a professional field as you can work much better if you have an interest in what you are doing. Otherwise, you end up getting stuck in a job that has no attraction.

Personal Traits:

Your personality such as what you like, what motivates you, etc are also important in determining what profession is good for you.

Skills:

During the course of education, the skills that one has acquired such as writing, computer programming, organizing, managing etc., help in choosing a specialized field.

Effective Steps For Self Assessment:

You do not necessarily need a professional career expert to carry out self assessment. Self assessment can be done by anyone and at any time during the educational or professional life. The important thing is to be prepared to handle the challenges of professional life and self assessment prepares you for this.

By following some basic steps, you can carry out the much needed self assessment yourself and benefits from the results. These steps are:

Preparation:

Simply put preparation is the key to success in every sphere of life. You cannot execute any plan or complete any project unless you are well prepared. When you enter the professional life, you must be aware of which steps are necessary to achieve your long term and short term goals. Preparation includes having a list of your priorities, job choices, skills and other important factors that can affect your professional life.  So in essence when you prepare for self assessment, you are actually making a long term career plan as well.

Make A List:

The first step in self assessment is to make a list of all the previous experiences you have, places you have worked at and the positions you have held. This will give you a general sphere of interest as you can highlight the jobs that you liked best. If you are a fresh graduate, you can make a list of the major subject, project completed, achievements and the internships you have done.

Set Your Goal:

The next step involves making a list of your short term and long term goals. The best way to go about it is to think of your long term goal and then make a list of the short term goals or all the steps involved which will help you in achieving the long term goal. The best option is to write the titles or actual positions which you want to be working at in 5 years from now and the position you would love to work at within the next six months or so. You can include two or three alternate positions in this list.

Skills & Achievements:

In the next step, you need to focus on your additional skills and academic achievements which can help in a specific field or at any job in general.

Screen & Select:

Now, you need to evaluate the three lists made under these directions and see which skills match the job title of your choice. By a careful evaluation process you can narrow down the ideal job position that is suitable according to your skills and your interests.

Customize Your Resume:

Keeping in mind the positions you have chosen, modify your resume and add the skills and achievements that cater to a specific job title. A generic resume can never land you the perfect jobs as the employers attention is only caught by specific resumes that are tailored for the job in question.

Conclusion:

Self assessment can help you in finding the perfect job within no time. So if you are languishing in a job where there is no interest, motivation or success, it is time to go through self assessment and see which career suits you best.

If you feel that you are not going to be able to carry out self assessment on your own, you can ask a friend or family member to help you. Otherwise, there are many online self assessment tests which you can take and determine which career or industry suits you better.



 

Some Tips for Personality Development

Personality is the collection of characteristic thoughts, feelings, and behaviors that are associated with a person. Personality Development is an improvement in all spheres of an individual’s life, be it with friends, in the office or in any other environment. The progress in and insistence on quality of education coupled with rapid strides in spread of knowledge calls for equally developed and able recipients. Thus, a definite need is felt for well-developed personality and character in our life. The vedantic concept of personality development is based on the concept of perfection of each soul and self-confidence for realization and manifestation of this inner knowledge. Five dimensions are involved in forming the human personality. These are:

  • Physical self 
  • Energy self 
  • Intellectual self 
  • Mental self 
  • Blissful self

Well-integrated personality is the sum total of harmonious expression of these five dimensions.

Certain Factors About Personality Development 

There are various factors you will need to consider for personality development so that it has a positive effect on your life. Personality development is all about your individualism and how you control your emotions to act in a way that is most beneficial for you. When we think and analyze how people around us have behaved or reacted, we are in a way trying to assess how their personalities are, without really knowing what we are doing. A personality is built up by the kinds of thoughts and feelings we have within us that can result in a particular behavior. 

  • Have a positive attitude 
  • Motivate Yourself 
  • Believe in your strong points 
  • Effective Body Language 
  • Handle people the right way 

Focusing on personality development can help overcome many hurdles in your life. Problems that may seem to loom large otherwise can suddenly seem to be really miniscule for you. Always fill your mind with positive and fresh thoughts. Remember, how you present yourself has a lot to do with the way things can turn out for you. So, turn things in your favor with successful ways of personality development..

Some Tips to Improve Personality & Life Stlye

Here sre some “Popular Sayings” which will very be helpful for everyone in critical situations.

Don’t compare yourself with any one in this world. If you compare, you are insulting yourself.

Life laughs at you when you are unhappy… Life smiles at you when you are happy… Life salutes you when you make others happy…

Every successful person has a painful story. Every painful story has a successful ending. Accept the pain and get ready for success. 

Easy is to judge the mistakes of others. Difficult is to recognize our own mistakes. It is easier to protect your feet with slippers than to cover the earth with carpet. 

No one can go back and change a bad beginning; But anyone can start now and create a successful ending. 

If a problem can be solved, no need to worry about it. If a problem cannot be solved what is the use of worrying?

If you miss an opportunity don’t fill the eyes with tears. It will hide another better opportunity in front of you.

“Changing the Face” can change nothing. But “Facing the Change” can change everything. Don’t complain about others; Change yourself if you want peace.

Mistakes are painful when they happen. But year’s later collection of mistakes is called experience, which leads to success.

Be bold when you loose and be calm when you win. 

Heated gold becomes ornament. Beaten copper becomes wires. Depleted stone becomes statue. So the more pain you get in life you become more valuable.

Personality Traits

Personality Traits are intrinsic differences that remain stable throughout most of our life. They are the constant aspects of our individuality. 

The Big Five Personality Traits

The “Big Five Personality Traits” are five broad factors or dimensions of personality developed through lexical analysis. The Traits are also referred to as the “Five Factor Model”. The model is considered to be the most comprehensive empirical or data-driven enquiry into personality. The first public mention of the model was in 1933, by L. L. Thurstone in his presidential address to the American Psychological Association. The five factors are Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism. The Five Factor Model is a purely descriptive model of personality, but psychologists have developed a number of theories to account for the Big Five.

The Big Five factors Explanation

Openness – appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. 

Conscientiousness – a tendency to show self-discipline, act dutifully, and aim for achievement; planned rather than spontaneous behavior. 

Extraversion – energy, positive emotions, surgency, and the tendency to seek stimulation and the company of others. 

Agreeableness – a tendency to be compassionate and cooperative rather than suspicious and antagonistic towards others. 

Neuroticism – a tendency to experience unpleasant emotions easily, such as anger, anxiety, depression, or vulnerability; sometimes called emotional instability. 

Personality is the result of man’s experience; it is the sum total of all that he has said, done, felt, thought, hoped for and believed in; it is the result of his reactions to the events of life as they come and go.

Don’t give up your heart if you face anything hard in your life. It all depends on our views. Developing Personality is not a one day activity. It takes time depends on our interest & dedication to improve it. Find out the factor which you are weak in & try to work on that & Lead a Happy Life!!!!!!!

 

 
 

Speaking of business trips

   
 
 
     
 
 

E-mails are instant and easy to access, and the words you choose should also be easy to understand quickly. In business, e-mails have replaced letters in much communication. The style is similar, but there are some differences.

How to start a business e-mail 

Here we will offer you some ideas on how to start a business e-mail, so this week E is for expressions at the beginning.

“Dear Sir/Madam” is the most formal way to start an e-mail to someone whose name you don’t know. If you do know the name, “Dear Mr Cheung” will probably be the most formal opening you need. When you are writing to someone for the first time, your opening sentence could be, “I am sending you this e-mail to inquire if … ” If you are replying to an e-mail, you could start with, “Thank you for your (recent) e-mail. I am sorry for the delay in replying to you, but I am pleased to inform you … ” 

It’s possible to be less formal but still polite. When writing to a colleague or a client who you have had a long working relationship with, you don’t need to start with “Dear” because that is too distant and unnecessarily formal. You can simply start with their name: “Ms Chan, thanks for your e-mail”. 

The more often you e-mail someone or the better you know them, the shorter the e-mails will become. So it’s typical to start an e-mail to a colleague or contact you know well as follows: “Got your e-mail yesterday, thanks.” Or “Hello Elaine, I’m glad to hear you got our order and will be able to make the delivery on time”. 

How to end a business e-mail 

There is a fairly strict and standard way to end a business letter but when it comes to closing an e-mail, things are a little different. It’s unusual to end a business e-mail with “Yours faithfully” or “Yours truly”. Unusual but not wrong – it’s just that somehow they seem too formal and inappropriate.

If you want a reply from the person you are writing to, then the best and most universally acceptable sentences to use are either, “I look forward to hearing from you soon”, or “I hope to hear back from you within the next few days”. You can easily exchange “I” for “We”. 

But a word of warning, don’t alter this wording. Don’t be tempted to write something like, “I am hoping to hear back from you very soon.” That is wrong, grammatically and in a business sense. 

And I have seen some people write things like, “I am looking forward to hearing from you soon,” or “we are looking forward to your quick reply.” They are also both wrong.

Once you have written that sentence, it is easy to ruin the whole effect of the e-mail by using the wrong closing words. Choose them carefully. So for example, if it’s an e-mail to a colleague you communicate with regularly and you are on first name terms, then after a sentence such as “I hope to hear from you in the next few days”, all you have to write is your name.

On the other hand, if you are writing to a client or colleague who you don’t know well, then I would recommend that you also include a line such as “Best regards” or “With best wishes”. And when you don’t know the person, my advice is to write your first and surname at the very end. 

 

Mail is different from text messaging. In a text message conversation, two parties expect to engage in multiple, rapid back-and-forth exchanges, asking for clarification and providing corrections when necessary. Generally, you are texting somebody you already know well, about a shared interest, and the subject of the conversation will change as your time together progresses.

But email is part of most people’s work routine. Most professionals who get 20 or 50 or 200 emails a day do not want to engage in a leisurely back-and-forth; they want to clear out their inbox and move on to their next task.

If your subject line is vague — or even worse, if it’s blank — you have missed your first opportunity to inform or persuade your reader.

Remember — your message is not the only one in your recipient’s mailbox. A clear subject line will help a busy professional to decide that your email is worthwhile.

 

Subject: [Blank]

 

If you don’t put a subject line on your email, you are sending the message that your name in the “From” line is all your recipient should need in order to make it a top priority. That could come across as arrogant, or at the very least, thoughtless. Take advantage of the opportunity to get your recipient thinking about your message even before opening it.

 

Subject: “Important! Read Immediately!!

 

What is important to you may not be important to your reader. Rather than brashly announcing that the secret contents of your message are important, write an informative headline that actually communicates at least the core of what you feel is so important: “Emergency: All Cars in the Lower Lot Will Be Towed in 1 Hour.”

 

Subject: “Quick question.

 

If the question is quick, why not just ask it in the subject line? This subject line is hardly useful.

 

Subject: “Follow-up about Friday

 

Fractionally better — provided that the recipient remembers why a follow-up was necessary.

 

Subject: “That file you requested.

 

If you’re confident your recipient will recognize your email address, and really is expecting a file from you, then this would be fine. But keep in mind that many email users get scads of virus-laden spam with vague titles like this. The more specific you are, the more likely your recipient’s spam-blocker will let your message through.

 

Subject: “10 confirmed for Friday… will we need a larger room?

 

Upon reading this revised, informative subject line, the recipient immediately starts thinking about the size of the room, not about whether it will be worth it to open the email.

  1. Keep the message focused.

Often recipients only read partway through a long message, hit “reply” as soon as they have something to contribute, and forget to keep reading. This is part of human nature.

If your email contains multiple messages that are only loosely related, in order to avoid the risk that your reader will reply only to the first item that grabs his or her fancy, you could number your points to ensure they are all read (adding an introductory line that states how many parts there are to the message). If the points are substantial enough, split them up into separate messages so your recipient can delete, answer, file, or forward each item individually.

Help your reader focus on your message: keep your text readable.

  • Proofread, especially when your message asks your recipient to do work for you. All-caps comes across as shouting, and no-caps makes you look like a lazy teenager. Regardless of your intention, people will respond accordingly. 
    • If you are in middle school, a gushing statement “thx 4 ur help 2day ur gr8!″ may make a busy professional smile — or shudder.
    • Often, the sweetness of the gesture won’t be enough. u want ur prof r ur boss 2 think u cant spl? LOL 😉
  • Write short paragraphs, separated by blank lines. Most people find unbroken blocks of text boring, or even intimidating. Take the time to format your message for the ease of your reader.
  • Avoid fancy typefaces. Don’t depend upon bold font or large size to add nuances. Your recipient’s email reader may not have all the features that yours does. In a pinch, use asterisks to show *emphasis*.
  1. Avoid attachments.

Rather than attaching a file that your reader will have to download and open in a separate program, you will probably get faster results if you just copy-paste the most important part of the document into the body of your message.

 

To: All 1000 Employees
From: Eager Edgar
Subject: A helpful book everyone should read
——–
Hello, everyone. I’ve attached a PDF that I think you’ll all find very useful. This is the third time I sent it the file — the version I sent yesterday had a typo on page 207, so I’ve sent the whole thing again. Since some of you noted that the large file size makes it a bit awkward, I’ve also attached each chapter as a separate document. Let me know what you think!Attachments:

  • Big Honking File.pdf (356MB)
  • BHF Cover.pdf (25MB)
  • BHF Chapter 1.pdf (35MB)
  • BHF Chapter 2.pdf (27MB)
  • [… ]

(Okay, raise your hands… how many of us would delete the above message immediately, without looking at *any* of those attachments?)

 

To: Bessie Professional
From: Morris Ponsybil
Subject: Email tips — a subject for an office workshop?
—-
Bessie, I came across a book that has lots of tips on streamlining professional communications. Has anyone volunteered to present at the office workshop next month? Let me know if you’d like me to run a little seminar (2o minutes?) on using email effectively.Below, I’ll paste the table of contents from the book. Let me know if you want me send you the whole thing as a PDF.

Table of Contents

  1. Write a meaningful subject line.
  2. Keep the message focused and readable.
  3. Avoid attachments.
  4. […]

Email works best when you just copy and paste the most relevant text into the body of the email. Try to reduce the number of steps your recipient will need to take in order to act on your message.

If your recipient actually needs to view the full file in order to edit or archive it, then of course sending an attachment is appropriate.

If you create a flyer in Microsoft Publisher or Apple’s Pages, export it to a PDF before you send it out to the 500 people on your mailing list. People who don’t have that particular program installed on their computers, or people who are reading your message on their smartphone, won’t be able to read your message.

Recognize that attachments

  • consume bandwidth (do you want your recipient to ignore your request so as to avoid paying for a mobile download?)
  • can carry viruses
  • don’t always translate correctly for people who read their email on portable devices.
  1. Identify yourself clearly.

If you telephoned someone outside your closest circle, someone who probably wouldn’t recognize your voice, you would probably say something like “Hello, Ms. Wordsworth, this is Sally Griffin.” A formal “Dear Ms. Wordsworth” salutation is not necessary for routine workplace communication.

When we send text messages to our friends, we expect a lot of back-and-forth. But professionals who use email don’t enjoy getting a cryptic message from an email address they don’t recognize.

While a routine email does not require a formal salutation such as “Dear Ms. Wordsworth,” ask yourself whether the person you are writing knows you well enough to recognize your email address.

 

To: Professor Blinderson
From: FuZzYkItTy2000@hotmail.com
Subject: [Blank]Yo goin 2 miss class whats the homework

 

(Professor Blinderson will probably reply, “Please let me know your name and which class you’re in, so that I can respond meaningfully. I don’t recognize the address FuZzYkItTy2000@hotmail.com.”)

 

To: Professor Blinderson
From: m.ponsybil@gmail.com
Subject: EL227 Absence, Oct 10Hello, Prof. Blinderson. This is Morris Ponsybil, from EL227 section 2.This morning, I just found out that the curling team has advanced to the playoffs, so I’m going to be out of town on the 10th.According to the syllabus, it looks like I will miss a paper workshop and the discussion of Chapter 10. May I email you my Chapter 10 discussion questions before I leave town? And could I come to your office hour at 2pm on the 12th, in order to discuss the paper? I’ve asked Cheryl Jones to take notes for me.Thank you very much. I’ll see you in class tomorrow.

 

(If you are asking the other person to do you a favor, providing the right information will give him or her a good reason to decide in your favor. In this case, Morris Ponsybil shows his professor he cares enough about the class to propose a solution to the problem his absence will cause.)

When contacting someone cold, always include your name, occupation, and any other important identification information in the first few sentences.

If you are following up on a face-to-face contact, you might appear too timid if you assume your recipient doesn’t remember you; but you can drop casual hints to jog their memory: “I enjoyed talking with you about PDAs in the elevator the other day.”

Every fall, I get emails from “bad_boy2315@yahoo.com” or “FuZzYkItTy2000@hotmail.com” who ask a question about “class” and don’t sign their real names.

While formal phrases such as “Dear Professor Sneedlewood” and “Sincerely Yours,” are unnecessary in email, when contacting someone outside your own organization, you should write a signature line that includes your full name and at least a link to a blog or online profile page (something that does not require your recipient to log in first).

  1. Be kind. Don’t flame.

Think before you click “Send.”

If you find yourself writing in anger, save a draft, go get a cup of coffee, and imagine that tomorrow morning someone has taped your email outside your door. Would your associates and friends be shocked by your language or attitude?

Or would they be impressed by how you kept your cool, how you ignored the bait when your correspondent stooped to personal attacks, and how you carefully explained your position (or admitted your error, or asked for a reconsideration, etc.).

Don’t pour gasoline on a fire without carefully weighing the consequences. Will you have to work with this person for the rest of the semester? Do you want a copy of your bitter screed to surface years from now, when you want a letter of recommendation or you’re up for promotion?

 

@!$% &*@!! &(*!

 

Go ahead… write it, revise it, liven it up with traditional Lebanese curses, print it out, throw darts on it, and scribble on it with crayon. Do whatever you need in order to get it out of your system. Just don’t hit “Send” while you’re still angry.

 

From: Clair Haddad
To: Ann O. Ying
Subject: Re: Ongoing Problems with ProjectI’m not sure how to respond, since last week you told Sue that you didn’t need any extra training, so I cancelled Wednesday’s workshop. I can CC Sue in on this thread if you like, since she’s the one who will have to approve the budget if we reschedule it.Meanwhile, I can loan you my copies of the manual, or we can look into shifting the work to someone else. Let me know what you’d like me to do next.—Original Message –From: Ann O. YingI tried all morning to get in touch with you. Couldn’t you find a few minutes in between meetings to check your messages? I’m having a rough time on this project, and I’m sorry if this is last-minute, but I’ve never done this before and I think the least you could do is take some time to explain it again.

 

If your recipient has just lambasted you with an angry message, rather than reply with a point-by-point rebuttal, you can always respond with a brief note like this, which

  1. casually invokes the name of someone the angry correspondent is likely to respect (in order to diffuse any personal antagonism that may otherwise have developed) and
  2. refocuses the conversation on solutions (in this conversation, Ann has already dug herself into a hole, and Clair has nothing to gain by joining her there)
  1. Proofread.

If you are asking someone else to do work for you, take the time to make your message look professional.

While your spell checker won’t catch every mistake, at the very least it will catch a few typos. If you are sending a message that will be read by someone higher up on the chain of command (a superior or professor, for instance), or if you’re about to mass-mail dozens or thousands of people, take an extra minute or two before you hit “send”. Show a draft to a close associate, in order to see whether it actually makes sense.

  1. Don’t assume privacy.

Unless you are Donald Trump, praise in public, and criticize in private. Don’t send anything over email that you wouldn’t want posted — with your name attached — in the break room.

Email is not secure. Just as random pedestrians could easily reach into your mailbox and intercept the envelopes that you send and receive through the post office, a curious hacker, a malicious criminal, or the FBI can easily intercept your email. Your IT department has the ability to read any and all email messages in your work account (and your company can legally may fire you if you write anything inappropriate).

If you stretch the truth in an email (downplaying a problem,  leaving out an important detail, etc.), you’re creating a written record that your recipient can (and will) use to determine whether

  • you are uninformed about the truth
  • you are informed but deliberately misrepresenting the truth
  • your confusing emails mean you aren’t a reliable source for determining the truth
  1. Distinguish between formal and informal situations.

When you are writing to a friend or a close colleague, it is OK to use “smilies” 🙂 , abbreviations (IIRC for “if I recall correctly”, LOL for “laughing out loud,” etc.) and nonstandard punctuation and spelling (like that found in instant messaging or chat rooms). These linguistic shortcuts are generally signs of friendly intimacy, like sharing cold pizza with a family friend. If you tried to share that same cold pizza with a first date, or a visiting dignitary, you would give off the impression that you did not really care about the meeting. By the same token, don’t use informal language when your reader expects a more formal approach. Always know the situation, and write accordingly.

  1. Respond Promptly.

If you want to appear professional and courteous, make yourself available to your online correspondents. Even if your reply is, “Sorry, I’m too busy to help you now,” at least your correspondent won’t be waiting in vain for your reply.

  1. Show Respect and Restraint

Many a flame war has been started by someone who hit “reply all” instead of “reply.”

While most people know that email is not private, it is good form to ask the sender before forwarding a personal message. If someone emails you a request, it is perfectly acceptable to forward the request to a person who can help — but forwarding a message in order to ridicule the sender is tacky.

Use BCC instead of CC when sending sensitive information to large groups. (For example, a professor sending a bulk message to students who are in danger of failing, or an employer telling unsuccessful applicants that a position is no longer open.) The name of everyone in the CC list goes out with the message, but the names of people on the BCC list (“blind carbon copy”) are hidden. Put your own name in the “To” box if your mail editor doesn’t like the blank space.

Be tolerant of other people’s etiquette blunders. If you think you’ve been insulted, quote the line back to your sender and add a neutral comment such as, “I’m not sure how to interpret this… could you elaborate?”

Sometimes Email is Too Fast!

A colleague once asked me for help, and then almost immediately sent a follow-up informing me she had solved the problem on her own.

But before reading her second message, I replied at length to the first. Once I learned that there was no need for any reply, I worried that my response would seem pompous, so I followed up with a quick apology:

“Should have paid closer attention to my email.”

What I meant to say was “[I] should have looked more carefully at my[list of incoming] email [before replying],” but I could tell from my colleague’s terse reply that she had interpreted it as if I was criticizing her.

If I hadn’t responded so quickly to the first message, I would have saved myself the time I spent writing a long answer to an obsolete question. If I hadn’t responded so quickly to the second message, I might not have alienated the person I had been so eager to help. –DGJ

 

Your Telephone – The Most Powerful Job Search Tool

We all have telephones, either on the table or in our pockets – believe it or not, the telephone can be employed as a strong tool for your job search. It can either be a huge time eater or an effective networking tool – how you use it, all depends on you. This article details how to make better use of the humble telephone to minimize time wastage and make a greater impact on important contacts.

Basic Problems

Using the phone to climb up that corporate ladder does sound like a daunting challenge; but it is rather easy, all you have to do is talk and we all do it all the time. How to talk? That is a complete different chapter. If you use the phone as if it were a simple transfer device of your voice, there are high chances you will not be able to make a lot of progress. Here are some commonly observed issues:

It is difficult to build rapport on the phone because you cannot see and cannot use/read body language. The solution to this is rather simple, how many times have you seen a suited professional talking on the phone and using hand gestures – quite often right? Well that is because you are not supposed to stop using your body language while talking over the phone. Even though you may look strange to those around you, don’t be concerned with that. Getting your whole body involved as you converse over the telephone just like you would in person, helps you making a point.

You can accidentally intrude on someone at an inconvenient time and you won’t even know you are invading.Make a habit of making sure you are taking care of this before you start your conversation; it is as simple as asking “Would you have a few moments for a question, or is this a bad time?” If you start off without making sure the other person is in a mood to listen, you will definitely leave a bad impression and the next time you call, the person might not even respond. 

Many people find it difficult to communicate information over the phone. If you feel you are among them, keep it simple. Write a few lines about your accomplishments in the simplest form you can, and then revise it in front of a mirror. Once you are comfortable talking to yourself in the mirror, make a few changes here and there to make your “script” sound natural and fluent. You may even keep these notes and scripts in front of you while you make the call, but in that case you will have to make sure you read your script according to the dialog.

Difficulty in communicating over the phone while surrounded with distractions. It is always a good idea to make important calls when you are not occupied and surrounded with distractions. Find some quiet time before you make the call, you will realize you converse much better when you can hear yourself and with nothing to distract you.

Rules for the Calls

Now that we have some common problems out of the way, we are in a better position to understand and appreciate the rules for a job seeker’s call. These additional cautions when taken under consideration can improve the benefits of conversations over the telephone:

  1. Be Kind to the Receptionist

Receptionists are often very easy to get by; however, there are some who are really strict and probably will not put you through easily. Receptionists are sometimes termed as “gatekeepers” because that is exactly what they are supposed to do – filter the important from the un-important. They are in charge of who goes in and out of their bosses space. It is important to you because you need to get through to the hiring manager. You will not be able to get past them if you sound too polite, and you surely will not be able to get past should you begin to sound forceful or rude. The key here is to have a modest yet a very professional tone. Introduce yourself, but do not show them your real intent. For example, you cannot say “Salaam, I would like to talk to the hiring manager, I am looking for a job”. For that you will receive a cold response, something along the lines of “we publish all our vacant positions on our website www.xyz.com, you are free to apply through that and we will get back to you if there is an interest”. Not exactly what you are looking for. Instead, be professional and say something like “







would like to speak with your manager” 90% of the times the gatekeeper will not ask you another question beside perhaps where you are calling from before patching you through. If you know the name of the manager beforehand, that would make your chances even better.

  1. Using the Back Door

If you tried to sound as professional and serious as you can; but still you couldn’t get through, try calling at lunch or before/after hours. A busy manager is someone who is at his/her desk for longer than the receptionist is. The automated system in most companies by passes the reception after/before hours and connects you straight to the management. Your primary goal is to get in touch with the hiring management; if you can manage a telephonic conversation, well and good. If not, you should at least secure his/her e-mail address.

  1. Never Ask for a Job 

It is very important to remember that this process will eventually help you move to the job of your choice – it is not going to land you a heap of job offers by itself. Asking for a job directly or as the saying goes “right out of the chute”, labels the conversation. Try to get as much information as you can without revealing your true strategy. Ask them a little about the opportunities at the organization, chances are the individual will give you an e-mail address to send your resume at. Once you have that e-mail do not hang up, keep going with your conversation for a few more moments just so the manager knows the call was not just another “I need a job” call. Whenever you send your resume through, make sure you make a reference to the telephonic conversation you had. 

Answering Machines

Every telephone service now offers an answering machine which you can employ to take care of calls when you are not available. When in the job hunt mode, you cannot afford to miss even one call – remember when opportunity calls, she does not like to meet a closed door. Set up your answering machine so even if you are unable to attend the call, the person is at least greeted. Needless to say, it is not a good idea to have a “funky” greeting on your answering making. An example of a bad greeting can be; “yoyo! This be ABC, not around yo, leave a tag at the beep, peace!” On the other hand, a good greeting can be, “Salaam, you have reached ABC, I am not available right now; but please leave a message after the tone and I will get back to you as soon as possible”

Remember, only you can decide if you want to be professional. No one can do it for you if that is not what you strive to be.

Let the phones ring!

 

Staying Focused At Work

When we arrive at our work station in the morning, there are many things which distract us from performing the tasks at hand. We often start checking emails, visiting social networking site etc and end up wasting a lot of time. Distractions and lack of focus contribute towards lower performance level and the quality of work also goes down.

Many employees are not even aware of the fact that they often waste hours in chatting with coworkers, checking emails and news websites, sending messages on the phone, arranging folders in the computer etc. All these distractions reduce the efficiency of the employee as he or she ends up working to a maximum of 5 hours whereas they stay at work for at least 8 hours or more.

If you are serious about your career and wish to achieve a high level of success at each and every job you have, it is important to know how to avoid distractions to increase your output and perform at your level best. By following some of the golden rules mentioned below, you can make sure that you give your best performance at work and climb the success ladder without any distractions.

Plan Your Each Day:

In order to be successful at working continuously without any distractions, you need to have a plan in place to make sure that all the tasks within each day go smoothly. The best way to do this is to create a list of all the tasks you have to complete the next day, before you leave work. This way you will have a task list on your desk when you arrive at work and can get to the assignments at hand without any delay.

Prioritize:

When you are creating a list of tasks that need to be finished within a given time frame, make sure that you do it in the order of priority so that you can get the tasks done without having to choose the one with higher priority from a random task list.

Allocate Time Slots:

It is best to allocate time slots to given assignments so that you do not end up spending a lot of time on the same task. If you are unable to complete a task within a given time period, leave it and go to the next time which has been listed in the given time slot. You can come back to the left over assignments at the end of the day.

Put Your Phone on Silent:

One of the most distracting things can be the use of mobile phones when at work. You can often get engrossed in reading and relying to text messages and taking personal calls. It is best to put your phone on silent mode so that you do not get distracted with unnecessary messages and calls. You can always check your messages at the end of the day and call back to the people whose calls you missed.

Apply Email Filters:

It is very important to apply all the necessary filters to make sure that you get only the important email in your inbox. Employees often waste a lot of precious time sifting through the email and deleting junk messages. There are many options available which can help you in making sure that you get the email you want to see in your inbox and the rest is filtered out to different folders under specific labels.

Get Your Desk Organized:

Having a messy desk means you cannot find the important documents when you need them and have to waste a lot of time in the process. You can easily get distracted if you start studying some other document which has been on your desk for a long time and you forgot about it. This can throw you off the schedule completely and hence reduce your efficiency level to a great extent.

Take Short Breaks:

It is an acknowledged fact that no one can work for 8 hours straight and needs to take regular breaks. If you schedule 2 to 4 short breaks of 5 to 10 minutes each day and walk away from your desk, it can boost your productivity level to a great extent.

Blocking Out the Noise:

Noise can be very distracting for an employee and often the offices are not as quiet as you would have expected. Since it is not possible to ask all your colleagues to keep their volumes down, the best way is to put on a par of headphone. You do not have to listen to any kind of music as that might be quite distracting as well but putting on headphones with no music on can also block out much of the noise.

Sign Off Messenger:

Staying signed in with any kind of messaging service such as the MSN messenger or IM can be very distracting for your work.  If you have to remain signed in as part of your official network, set your IM status to busy to make sure that you are not disturbed by any of your colleagues or coworkers.

Stay Away from Social Networking Websites:

One of the most common reasons why people waste time at work is that they start interacting at popular social networking websites. You might only be signing in for a minute or two but you can get addicted to using the websites for hours which affects your productivity negatively. So when you are at work it is important to make sure that you do not sign in at any social networking website. These activities should be restricted for free time at home only.

Conclusion:

It is very easy to get distracted at work and the over all productivity of each person suffers a lot owing to these distractions. You can make sure that there are no distractions at work by following the useful tips that have been mentioned in the article and increase your productivity to a great level.







Staying “Visible” at Work

Make sure that you’re noticed for all of the great work that you do.

Do you sometimes feel that your hard work is “invisible”? 

Perhaps you do such good work on a regular basis that your manager takes you for granted. Perhaps, because of this, you’re no longer recognized and rewarded for your efforts, as you once were.

In this article, we’ll discuss strategies for getting noticed for the great work that you do. This, in turn, will help you to continue moving towards your career goals.

Why Work on Getting Noticed?

You might be the hardest worker in your organization, and the one everyone wants on their team – but if you’re not in people’s thoughts, then you’ll be passed up for new projects, additional responsibilities, awards, and promotions.

That’s why you need to be visible at work! 

Let’s look at some strategies that you can use to get noticed in the workplace. 

Developing Specialist Skills

Do you consider yourself a “generalist” – someone who does many different things in different roles – or a “specialist” – someone who is an expert in one or two specific areas?

New businesses often hire generalists, because they can perform in so many different roles. As organizations grow, however, specialists are often hired to focus on key areas. This may leave the hard-working generalists feeling pushed aside and disempowered.

If you’re a generalist, think strategically about what types of skills your organization needs. Work on building these skills to become a specialist. The more knowledgeable and skillful you become in a particular area, the more likely you are to be noticed for your work.

Remember that organizations also tend to look for people with great “soft skills” – non-technical skills such as creative thinking, emotional intelligence, conflict resolution, communication skills, flexibility, and coaching. These are often as important as professional expertise.

If you’re thinking about becoming a specialist in a certain area, don’t forget to consider these important soft skills. Helping your boss resolve a major conflict within your team will get you noticed just as much as delivering a great presentation or sales report.

Building a Network

How can building a network of contacts help you get noticed in front of the people who matter? 

Essentially, if you help people out when they need assistance, then people will help you out too. (Our article on the Influence Model explores this further.)

And if you take the time to build and nurture relationships with the people around you, you’ll build a network of “allies” who can help you get assigned to interesting, significant, or eye-catching projects that might otherwise go to someone else. They may also recommend you to other departments, which can open up opportunities that might not have been available to you without their recommendations.

Build a network of alliances within your department, with other departments, and with the executive team or board. Try to get assigned to teams that involve a wide variety of people. This can help you build your reputation, and make important friendships.

Also, build your network outside of office hours. Socializing with colleagues after work often makes everyone feel more relaxed and open to new friendships.

Tracking Your Accomplishments

When you’re working hard, it’s easy to forget all of your achievements over the last six to 12 months. This won’t help when it’s time for your performance review.

Keep track of all of your accomplishments within the organization. If clients or colleagues give you compliments, write them down. If the compliment came in an email, print it. If you exceeded last quarter’s sales goals, get the paperwork that proves it.

Put all of these great compliments and achievements in a file, and bring the file to your performance review. This gives you hard evidence to prove to your boss what a great job you’re doing. Then, when it’s time to ask for a pay raise or promotion, it may be harder for your manager to say no.

Getting Out of the Shadows

Sometimes, whether intentionally or unintentionally, your manager or colleagues may present your ideas as their own.

However, if you want to get noticed, you must receive credit for your ideas.

If this happens to you, first find out if it’s also happening to anyone else. Often, a colleague or boss “borrows” ideas from several people, not just one. One way to discover this is by simply watching other people’s body language around this person.

If your colleague or manager is taking credit for only your work, but no one else’s, then document it every time it occurs. If practical, “watermark” your work whenever you can (this is a feature in some word processing software packages). If the person claims your ideas as their own in a meeting, gently but firmly correct the misstatement.

Taking on More Responsibilities

You can also get noticed by your manager and other executives by taking on more responsibilities whenever possible.

This doesn’t mean that you should overwork yourself! But if you see a new project or role that will help you expand your skills, take advantage of it. Do this, particularly if it’s one that has high visibility within the organization, or has a significant impact on the bottom line.

This is particularly important with innovation and process improvement. Developing a reputation as an innovator or creative thinker can be valuable. If you believe that you have the ability to innovate and think of good ideas, then try to get assigned to projects where these skills are valued.

Tip:
While you’re doing this, make sure that you continue to do the core parts of your job well. If you fail to do this, you’ll get noticed – but for all the wrong reasons! 

More Tips on Getting Noticed

Here are a few more ideas for getting the people you work with to notice you:

  • Make sure you’re visible – Spend a few minutes every day greeting and talking with your co-workers. A simple smile can help tremendously. Also, try to speak to colleagues face-to-face from time to time, instead of sending emails or instant messages.
  • Praise others – If you have a colleague who works as hard as you, then praise the person in front of your manager. Be specific, and sincere, about what the person is doing. 
  • Stay updated on your industry – Read trade newsletters or other relevant materials that keep you up-to-date on trends and technology. You never know when this information will be valuable.
  • Find a mentorMentors can offer valuable advice and career coaching. The chances are that the mentor has been through the same situations that you’re experiencing, and can help you navigate them successfully.
  • Get involved with your organization’s charity events – Volunteering for these activities – like running in a race or coaching a children’s team – can help you build your network within the organization.

Key Points

People can often overlook your efforts, even if you consistently work hard. If this happens to you, it’s up to you to get noticed and stay in their thoughts, so you can keep moving toward your career goals.

Become a specialist in areas that are important to your organization. Build a network of allies, network inside and outside of work, track your accomplishments, and take on additional responsibilities whenever possible.

 

 Things You Need to Avoid at Workplace

We all know what to do when at work, how to manage the jobs at hand, how to talk to the supervisor, how to handle clients etc, but many of us are unaware of certain things that we need to avoid when at work. There are certain behavioral patterns which are unacceptable at work and if you indulge in these practices, there is a good chance that you might lose your job sooner than later.

Here are 10 most important things which you need to avoid when at work at all costs:

  1. Talking About Your Salary:

Many people indulge in salary discussions with their peers as they do not see anything wrong with this but the fact remains that telling about your salary and comparing it with others can be a big mistake. If you are earning more, it will lead to jealousy and discontent among the peers which will be harmful for your career in the long run. If you salary is lower it will lead to disappointment and you might start feeling that the others are better than you.

  1. Discrimination:

If you are working in a company where there are employees belonging to any other religion, country, province or even city, be respectful of their ethnicity and do not pass rude or discriminatory remarks which might create resentment. Many companies even fire an employee if he is passing discriminatory remarks on his peers. So steer clear of discrimination as it is not only offensive to the other person but also a potential job terminator.

  1. Spreading Gossip:

Gossiping at work is never ever a good idea as every gossip is bound to reach the ear of the person whom the gossip is about. When the person hears something about himself and you are pointed out as the originator or the spreader of the gossip, you are bound to get into trouble.

  1. Threatening to Leave the Job:

Many people when unhappy with a development at work threaten to leave the job when discussing with their peers, although they have no intention of acting on it. If you do this often, the bosses are bound to get to know and there is a good chance they might replace you soon. Even if you are going to leave the job, there is no reason to announce it to the peers without having another job.

  1. Dressing Unprofessionally:

No matter how relaxed your work environment is or how casual the company dress code is, you need to be dressed properly and make sure you look acceptable. Do not go to work in clothes without ironing them and having an unruly beard.

  1. Blaming Others for Your Mistakes:

Working as a professional is all about maturity, you need to be able to accept your fault when you make a mistake rather than denying it and putting the blame on your team members instead.

  1. Discussing your personal life:

While you might be frank with your colleagues and even make some very good friends at work, it is still a bad idea to discuss your personal life issues with your colleagues. The best approach is to keep your personal and professional life apart as far as possible.

  1. Sleeping at your desk:

A lot of us have had days when we feel over sleepy and can hardly keep our eyes open but this does not mean it is okay to rest your head on the desk and take a nap even if that is for a few minutes. You never know when your boss might come and seeing you sleeping on the desk will create a negative impression that will be hard to erase. Instead take a walk, wash your face or drink coffee but never ever sleep on the desk.

  1. Inappropriate Internet Use:

When at work, using the internet to watch videos, browse various websites or download videos and songs is not a good idea. Not only is it unethical but also many companies monitor the use of internet by the employees and you might get into trouble at work.

  1. Making personal calls:

Again, if you have a telephone at your desk, this does not mean you are at liberty to use it to make personal calls all the time. Keep it professional and do not make any calls other than an emergency since the company has a record of all the calls made form that number and you might be asked to explain your number or duration of calls.

 

 

Writing Effective Emails. Making Sure Your Messages Get Read and Acted Upon!

Write better emails with
James Manktelow & Amy Carlson.

Do people respond to your emails in the way you want them to? Or do they seem to ignore them, or miss important information? And are you sure that you’re making the best possible impression with your emails?

When you compose an email message, there are some simple rules that you can follow to ensure that your emails make a positive impression, and get you the response you want. We’ll look at these here, and we’ll illustrate the points we’re talking about with both good and bad examples at the end of each section.

Subject Lines are Headlines

A newspaper headline has two functions: It grabs your attention, and it tells you what the article is about, so that you can decide if you want to read further. Email subject lines need to do exactly the same thing! Use a few well-chosen words, so that the recipient knows at a glance what the email is about. 

If your message is one of a regular series of emails, such as a weekly project report, include the date in the subject line. And for a message that needs a response, you might want to include a call to action, such as “Please reply by November 7”.

Remember that everyone tries to reduce the amount of “spam” email messages they receive. If you make appropriate use of the subject line, you increase the chances that your email will be read, rather than mistaken for spam and deleted without so much as a glance.

Of course, just as it would be ridiculous to publish a newspaper without headlines, never leave the subject line blank. Emails with blank subject lines are usually spam!

Bad Example

Subject: Meeting

Hi Jim,

I just wanted to remind you about the meeting we have scheduled next week. Do let me know if you have any questions!

Best wishes,

Mark

This email is an example of poor communication for several reasons. Let’s focus on the headline. As you can see, it’s titled “Meeting”. 

Why is this a bad headline?

Well, there’s no information about the meeting. If your calendar is full of meetings, you might even wonder which one Mark is talking about. And there’s certainly no clarity about the subject, or when and where the meeting’s being held.

What’s more, the lack of specific information makes it look like a spam email. This email risks being deleted without being read!

Also, the tone of the message is that of a friendly reminder. There’s nothing wrong with that, but essential details are missing. If Jim hasn’t heard anything about the meeting, or has completely forgotten about it, he’ll have to write back for more information.

Good Example

Subject: Reminder of 10am Meeting Sched. 10/05 on PASS Process.

Hi Jim,

I just wanted to remind you about the meeting we have scheduled for Monday, October 5, at 10:00am. It’s being held in conference room A, and we’ll be discussing the new PASS Process.

If you have any questions, feel free to get in touch (x3024).

Best Wishes,

Mark

See how specific this new headline is?

The great thing about this headline is that the reader doesn’t even have to open the email to get most of the relevant information.

And the precise nature of the headline serves as a useful prompt. Every time the reader glances at his saved emails, he’ll be reminded about that specific meeting.

Make One Point per Email

One of the advantages of email compared with traditional letters is that it doesn’t cost any more to send several emails than it does to send one. So, if you need to communicate with someone about a number of different things, consider writing a separate email on each subject. 

That way, your correspondent can reply to each one individually and in the appropriate time frame. One topic might only require a short reply, that he or she can send straight away. Another topic might require more research. By writing separate messages, you should get clearer answers, while helping other people manage their inboxes better.

If you do want to put several points in an email – perhaps because they relate to the same project – consider presenting each point in a separate, numbered paragraph. This makes each point stand out, significantly increasing the likelihood that each point will be addressed.

As with traditional business letters, each individual email should be clear and concise, with the purpose of the message detailed in the very first paragraph. Sentences should be kept short and to the point. The body of the email should contain all pertinent information (see our articles on Writing Skills and The Rhetorical Triangle), and should be direct and informative.

Bad Example

Subject: Revisions For Sales Report

Hi Jackie,

Thanks for sending in that report last week. I read through it yesterday and feel that you need more specific information regarding our sales figures in Chapter 2. I also felt that the tone could be a bit more formal. The report is going to be read by our Executive Team, and needs to reflect our professionalism.

Also, I wanted to let you know that I’ve scheduled a meeting with the PR department for this Friday, regarding the new ad campaign. It’s at 11:00, and will be in the small conference room. 

Please let me know if you can make that time. 

Thanks!

Monica

Monica got a good headline in there, and she was pretty clear on the changes she wanted Jackie to make to that report.

But what did she do wrong?

Well, that second paragraph about the meeting is pretty important, and yet she lumped it into the email that detailed the revisions. If Jackie doesn’t put it straight in her calendar, she’ll have to remember that the meeting details were in the email titled “Revisions For Sales Report”, which is not very logical.

Combining those two important communications increases the chance that either the meeting or the revisions will be forgotten. Let’s look at how she could have done it better:

Good Example

Subject: Revisions For Sales Report

Hi Jackie,

Thanks for sending in that report last week. I read through it yesterday and feel that you need more specific information regarding our sales figures in Chapter 2. I also felt that the tone could be a bit more formal. The report is going to be read by our Executive Team, and needs to reflect our professionalism.

Thanks for your hard work on this!

Monica

AND

Subject: Friday 10/9, 11am Meeting w/PR Dept

Hi Jackie,

I wanted to let you know that I’ve scheduled a meeting with the PR department for this Friday, 10/9, regarding the new ad campaign. 

It’s at 11:00am, and will be in the small conference room. Please let me know if you can make that time. 

Thanks!

Monica

By separating those two important communications, Jackie will be able to find what she needs quickly in her inbox. 

As well as this, separating the two topics helps her keep her saved emails relevant. Once she’s done with the revisions email she can delete it, but keep the meeting reminder email until the end of the week.

Specify the Response You Want

Make sure to include any call to action you want, such as a phone call or follow-up appointment. Then, make sure you include your contact information, including your name, title, and phone numbers. Do this even with internal messages. Remember, the easier you make it for someone else to respond, the more likely they are to do so!

Bad Example

From: reliablelandscapes@domain.com

Subject: Proposal

Lynn,

Did you get my proposal last week? I haven’t heard back and wanted to make sure.

Can you please call me so we can discuss?

Thanks!

Peter

There are several pieces of important information missing from this email.

The first thing that’s missing is information about the proposal. What if Lynn got several proposals? Which one is the writer talking about? Also, did he send it by post, or through email?

Also, the writer gave Lynn no information on how to get in touch. Where is his office number, his cell number, or his business name? Lynn will have to go and find that information.

And, most critically, he didn’t give his full name and title at the bottom of the mail – despite the fact that his name doesn’t form part of his email address.

Good Example

Subject: Checking On Reliable Landscapes Proposal

Dear Lynn,

I just wanted to check that you have received the landscaping proposal I emailed to you last week. I haven’t heard back and wanted to make sure it went through.

Can you please call me by Thursday so we can discuss? This is when our discount offer expires, and I want to make sure you don’t miss it!

The quickest way to contact me is by cell phone.

Thanks!

Peter has now given Lynn all the information she needs. She knows he emailed the proposal last week, that he’d like her to call him by Thursday, and that she should use his cell phone to make contact quickly.

Most importantly, Peter included his name and title, so Lynn knows who he is, and put his contact information at the bottom.

Using EOM Headlines

When you have a very short message to convey, you can use the EOM, or End Of Message, technique.

This is possible when you can put all the relevant information in the subject line, followed by the letters “EOM”. This lets the recipient know that he or she doesn’t even have to open the email; all the information is right there. The subject line is the message!

Example

Subject: 10/5 Meeting, 10am, Conf. Rm. A, On PASS Procedure EOM

Be a Good Correspondent

Make sure that you go through your inbox regularly and respond as appropriate. This is a simple act of courtesy and will also serve to encourage others to reply to your emails in a timely manner. If a detailed response is required to an email, and you don’t have the time to pull together the information straight away, send a holding reply saying that you have received the message, and indicating when you will respond fully.

How frequently you should check your mail will depend on the nature of your work, but try to avoid interrupting a task you’re working on to check your mail, simply because you wonder if something interesting has come in.

Always set your Out of Office agent when you’re going to be away from your email for a day or more, whether on leave or because you’re at meetings.

Internal Email

Internal emails, just like other emails, should not be too informal. Remember, these are written forms of communication that can be printed out and viewed by people other than those for whom they were originally intended! Always use your spell checker, and avoid slang.

 

Mr. Faisal Ali, Assistant Manager HR, Kansai Paint Pakistan shares his thoughts on challenges faced by Human Resource Management in Pakistan

1. What do you consider the basic principles of success in a professional life?

Mr. Faisal Ali: The three principles of success in the professional life are:

Dedication 

Commitment 

Belief in yourself. 

2. Tell us briefly about your education and professional life?

Mr. Faisal Ali: I have done graduation from Punjab College and then got a masters degree and PGD-HRM degree from the Punjab University. I started my professional career from World Online and there onwards, I have worked with some of the leading industries such as Pepsi, LINKdotNET, Wartsila Pakistan and I am currently working in Kansai Paint Pakistan having more than 7 years of experience in HR. My area of expertise are within HR i-e- Recruitment & Organization Development / Employee Relationship.

3. What makes your company attractive and unique for the job seekers?

Mr. Faisal Ali: Our culture, career development and international career exposure attracts the job seekers.

4. What do you look for in a candidate during a hiring interview session? Name four key things?

Mr. Faisal Ali: The four main things that we look for in a candidate during the hiring interview session are:

Attitude 

Commitment 

Urge to learn 

Ability to work under pressure 

5. What are your thoughts on hiring fresh candidates in a company?

Mr. Faisal Ali: We do hire fresh graduates and train them to work with us in the long run.

Q.6. What is the scope of Human Resource Management in Pakistan? What are the challenges faced by Human Resource Management in Pakistan?

Mr. Faisal Ali: HR is the demand of the era and it’s important for every good organization to have an HR department so that they can align the company vision and mission accomplishment with the human capital in an effective manner. There are a lot of challenges for the HR to achieve the optimum level within the organization, because unfortunately in Pakistan, there are a lot of companies in which HR is just playing the operational role as per the requirements of the management. HR should be open-ended and for the success of the HR, it must become the most important section of every organization.

Q.7. How would you rate the success and importance of online recruitment firms such as ROZEE.PK? How has ROZEE.PK helped your firm regarding recruitment i.e. Have you tried any recruitment tools provided by ROZEE.PK e.g. Job Fairs/Job Postings/CV Search?

Mr. Faisal Ali: ROZEE.PK is a very good platform which gives new direction to recruitment; it is very effective for the both the organization and job seekers as well. It’s one basket and anybody can take the option of his/her own choice.

8. What is your strategy on work-life balance and how do you achieve this balance yourself?

Mr. Faisal Ali: Work-life-balance is very important in professional life and I will say it’s all about time management that how you utilize your time in an effective way which always helps to manage your work-life-balance.

9. Do you believe that Pakistani universities are creating an effective talent pool and what is your company’s strategy to attract the best talent in Pakistan?

Mr. Faisal Ali: There is a lot of competition in the market and there is also a factor of effective talent pool of the universities and one should have an extra ordinary skills set to show himself a different from others. We usually hired fresh graduates as MTO’s and plan some activities to participates in Job Fair, in house campus recruitment etc.

10. A large number of trained educated professionals leave Pakistan every year looking for better job opportunities abroad. In your opinion, what role can the multinational companies play in attracting the talented youth to stay in Pakistan and work for them?

Mr. Faisal Ali: They should be fitted in as per their capability level so that they can have some attraction to stay within the same organization and country.

11. Name the most common mistakes in a job interview which prove fatal for a candidate?

Mr. Faisal Ali: The attitude of candidate plays a vital role in his selection or rejection for a particular job.

12. Any good advice you want to give for the job seekers who want to enter and prosper in the professional field?

Mr. Faisal Ali: There are few things which always give success to anybody; these are believe in yourself, have faith and with dedication and commitment success always knocks at your door.

 

Mr. Salman Bashir, HR Manager, Chase Up, Shares His Strategy on Achieving Work Life Balance

1. What are the 3 principles of success in professional life?

Mr. Salman Bashir: According to me, the 3 basic principles of success in the professional life are:

Hard Work 

Positive Attitude 

Discipline 

2. What key factors you look for in a candidate during an interview session?

Mr. Salman Bashir: The key factors that we look for in any candidate during the interview session are:

Professional Competence 

Integrity 

A Good human being 

3. Do you hire fresh candidates in your company? Why?

Mr. Salman Bashir: Yes. Because they can easily fit in the culture and most of them have got the desire to go out of the way and prove themselves.

Q.4. What are the challenges faced by hr management in Pakistan?

Mr. Salman Bashir: 

HR is treated as a burden for the company. 

Some companies treat this department only as a personnel department while ignoring the latest trends of HR. 

Q.5. How would you rate the success and importance of online recruitment firms such as rozee.pk? How has rozee.pk helped your firm in recruitment?

Mr. Salman Bashir: The success depends on the quality of the candidates. Also it helps to minimize extensive paper work and time required for recruitment. Gradually the importance of such firms will increase as the companies continue to recruit using such mediums. The e-databank of CV’s is comparatively easy to manage then the conventional one. Rozee has helped us immensely in recruitment. We have got good quality human resource through rozee which we believe would help nurture our organization.

Q.6. What is your strategy on work-life balance?

Mr. Salman Bashir: Our strategy is firstly to recognize ourselves and then to train our employees about the importance of work-life balance and to schedule their working hours in such a way that they can get adequate time out of their work as well.

7. Name the 3 most common mistakes in a job interview by a candidate?

Mr. Salman Bashir: The 3 most common mistakes which candidates make during the job interview are:

Unspecific and unnecessary long answers. 

Displaying a casual approach in important matters. 

Trying to impress the employer by speaking improper English. 

8. What is the single most important skill a candidate should have to succeed in a competitive job market?

Mr. Salman Bashir: In order to succeed in the competitive job market of today, a candidate should have a combination of qualification, professional skills and attitude.

9. Any advice for the job seekers who are new to professional life?

Mr. Salman Bashir: Try and start by getting good quality education. Always try and align education with working field. Always try and approach your work as you are part of any mission. Work on your weaknesses to achieve success rapidly.